Westpoint Moorooka
1006 Ipswich Rd, Moorooka QLD 4105, Australia
4.6
41 reviews
8 comments
F299+H8 Moorooka, Queensland, Australia
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: Close
I picked up my brand new car in January paid cash, easiest sale you could get!
My first new car in my life, got no nice bow.
Fuel tank only had 1/4 left in it
There were smug marks on the exterior and dirty windows
374ms on the clock with no explanation
I still haven’t received my MG car mats
I still haven’t received my gift pack worth $1000 and $200 BP vouchers!
You took my money easily but failed to back up your end of the deal!
I’ve phoned, emailed and posted on MG Facebook photo page but no one can acknowledge my issues.
I’m not a complainer but hell 7 months is beyond a bloody joke!!!
As for service, once they had handed over the car - minus certain parts and accessories- & incorrect parts installed-the service was lacking to say the least. We went through this dealer on positive reviews we had found. This was not our experience at all. No follow up, we chased them. Errors on documents. Misinformation. 3 Price changes in 24 hours on a part we had requested information on at time of purchase/handover 5 months prior.. Condescending email response to a request to confirm a cost, only to find out, that information was incorrect. Kept the vehicle overnight, without notifying us. Late to pick up, and drop off vehicle. No contact. Again chased them. Email correspondence to management not responded to. I would happily train the staff on customer service.
5 stars to all the team.
Absolutely love my new GWM Cannon X