Brizzy Car Guys Pty Ltd
1065 Ipswich Rd, Moorooka QLD 4105, Australia
3.8
55 reviews
8 comments
F288+V8 Moorooka, Queensland, Australia
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–17
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–17
Sunday: Close
I drove a distance to arrive and have a Guy come out and said that he sold the car 2 weeks ago and more for what it was advertised for,, by $ 3000,
Very confused and angry.
Some feedback - the car was delivered dirty which kind of ruins the experience a bit (grass on floor, sticky cup holder, dirty outside, grimy in gap of car seats). Also it was advertised as coming with full tank of petrol but it was empty. Nothing major, just some nice to haves.
I went to look at a car twice, second time I put a holding deposit on it, they said they’d give me a week to decide and that it was fully refundable and that “depending on my bank, 2 days max I’d get my money back”.
There were a few things missing from the car (passenger head rests, glove box lid) and it had a broken lock on a door which I wanted to be fixed if I was going to purchase. At some point apparently I was told it had previously been written off. Only when I pre-read the contract did I truly discover this and bought a RevsCheck to see why it was written off. Because of the information on the reason being written off I decided I didn’t feel it was safe for my children nor any passenger to be driven in the car. Also the price they were asking was FAR too much for the condition of the car, especially after reading the RevsCheck.
Friday, I called to let them know I’d changed my mind about going through with the purchase as it was only being ‘held’ for me. They told me the car had just hit a curb which is why it was written off, but the paperwork told a different story. Too many ‘car yard salesmen’ antics I felt by this point.
I called twice the next day for my $500 (apparently their MINIMUM holding fee, they asked for $1000 at first) to be deposited back into my account which they agreed but funny enough, it hadn’t been done even after asking for my bank details and being told that it would be done by the end of the day (Saturday).
I called back Monday and they said it wasn’t their job to refund the money but the accountants, and because of this it’d have to be done on Wednesday. That is 4-5 days AFTER I’ve requested for the refund of my money and they’ve asked for my bank details.
By end of day Wednesday both my husband and I are calling in the afternoon and by 5pm I finally get my deposit back. The deposit coming from a private bank account, instantly… not the business’ account (what happened to the accountant?).
MJ and Yasamin seem like lovely people, but I wouldn’t trust them again and I’m glad I didn’t end up buying a car from them.