Home2 Suites by Hilton Dallas Addison

Great Hotel in a good area. Super clean in general and our suite was very spacious with comfortable beds! The pool was great as well. Would definitely stay here again next time we’re in the Dallas area.

We recently stayed at this hotel for a two week period in July (three separate rooms for our employees and ourselves). We had constant noise from the room above us for half the trip. We complained to the front desk on four occasions and they did nothing about it. They said we could move rooms if we’d like, rather than make the noisemakers move (the noisemakers are booked for two months, so I guess their money is more important than the so-called noise policy this hotel has in place.) To be clear, if we were going to move rooms, it was going to be from this hotel to the one next door.

Additionally, they cleaned our room twice over the two week period, one time the day before checkout.

We wrote the corporate office once we were home and got the worst customer service letter back I have ever seen. I will never step foot in a Hilton brand hotel again.

Nice property with a nice locations. Clean, good breakfast and staff is generally friendly and well trained. Good deal for the price. One caveat: Management/General Management appears to be aloof and unempathetic if issues arise. Other than that, a solid choice, especially if you have children/young adults. Did not notice any alcohol or drug abuse occurring (which id the norm on weekends at many hotels).

Clean, spacious rooms. Plenty of storage (if you need that) and lots of sleeping space/beds (which we need). Personally, it is close to where we needed to be in town.

When we arrived, the carpet was slightly damp, but seemed to be cleaning and not anything else because it dried overnight (and smelled clean). Also, at 11:15 on our checkout day, housekeeping tried to come in. We forgot to put do not disturb on the door, but it’s probably better practice to wait until the guest checks out (or after noon).

Those are very minor things though, so we will definitely stay here again.

Love the set up and conveniently located with lots of restaurants nearby if you don’t love the breakfast there which I feel COVID has ruined many hotel breakfast offerings. I don’t love the closet being so far from the bathroom and that’s really my only gripe but works well for a family of four with both parents working from the hotel. Only feedback is have conditioner refills as well not just shampoo and body wash in the shower, but so nice not to mess with losing mini bottles. The pool was super nice with little fountains and bubblers for kids to enjoy. Very clean and spacious! Facility! And feels safe!

Nice clean property with comfy rooms and plenty of parking. AM breakfast was very well appointed for this caliber of hotel. The front desk person that helped us ( I believe her name was Paris) was amazing and super helpful

We (4 people with kids) stayed here for 3 days for a family vacation! This hotel is one of the best that we’ve ever stayed at a hotel! This hotel should be 4 star hotel based on cleanliness, spacious, convenience, great breakfast, free parking for a reasonable rate! The room is so spacious that my kids love it so much ! The staffs were all friendly and professional! Thank you for great accommodation!!

Loved that the sofa has a pull out bed so it was as if we had 3 beds everyone got to sleep comfortably. Room had a small kitchen with full size fridge. Breakfast was okay waffles had a wierd taste.