Renaissance Dallas Addison Hotel

Covid has really taken its toll here. No valet parking available, restaurant is mediocre, wilting plants, and the entire place is understaffed. I am sure it’s due to the ravages of the virus. It’s a sad reflection of what used to be, should be but now what is. I feel sure they are struggling to do their best with what they have. I did have a decent burger, and the staff ( Lilly and Arthur) who did assist were GREAT! Hopefully the Renaissance will return to its glory days soon. It deserves a comeback!
PS: I went there to meet a first time date from a dating site- the one BIG recommendation here is that it’s the only nice QUIET place to meet, get to know someone, and have a good conversation. You can enjoy a drink and have a nice meal! In this case I HIGHLY RECOMMEND The Renaissance if you want to avoid the typical noisy loud Addison spots!

The location is close to so much which we loved! We did have trouble getting checked in, and the room walls seemed kind of thin (I could hear the people's alarms going off next door). Overall, it is a beautiful place and there were no major issues. I loved the bathroom!

The facility is nice as we're most of the staff. There's no room service, 3 of the 6 elevators were broken. The escalator broke(but it was fixed within an hour) They filled in the hot tub with cement after the remodel and removed the microwaves from the rooms (why?) They're still advertising an airport shuttle which no longer exists. Great food choices and a Whole Foods within waking distance
It felt like they were not prepared for the size of our group. They were understaffed in the bar all weekend. Nice but overpriced

Absolutely love walking into a Renaissance and knowing exactly the kind of ambiance and quality we come to expect and enjoy. We spent a few days here for a conference. The conference space was multipurpose ballrooms and it was secluded yet easily accessible to get to our rooms on breaks and they catered breakfasts and lunches to ease our groups impact on the rest of the hotel restaurants. The Starbucks however was a disappointment as they claimed to be a franchise that just doesn’t sell Starbucks coffee nor standard menu. That may not always be a bad thing for some but I fully expected to be able to use my Starbucks account there and was told it was not accepted. Otherwise we spent most of our nights in the huge lobby bar with our friends, enjoyed watching sports, and eating the marvelous food! You must try the Kim chee cauliflower! The only downfall was the wait time for the food but we kept ourselves entertained nonetheless. The hotel was very central to so many wonderful restaurants in the area within walking distance. A great stay overall!

Mary at the front desk was outstanding. She went above and beyond to help us with everything and made our stay amazing. There was another lady who got us another room when we asked for more beds. Room service was great as well. We highly recommend this hotel and will be back.

The Renaissance is a very nice large upscale hotel. What amazed me as how helpful and friendly the staff is. The rooms are clean and best of all there's a full Starbucks in the lobby. There is plenty of parking also. Location is quite good.

The Renaissance Dallas Addison Hotel was a fantastic time.
The rooms are spacious and well kept.
The lighting in the bathroom is TOP NOTCH if you're a content creator.

The restaurant and bar downstairs is fantastic, baristas in the Starbucks were so sweet and provided great service and you can't forget the front desk staff! So welcoming and accommodating.

They even pulled a can of wd-40 out of thin air to oil up one of my suitcase wheels to save us all from the shrill noise of my squeaky suitcase wheel!

Location is great, a nice walk will take you toward some delicious restaurants, a tanning salon, a fantastic breakfast spot and a Wholefoods that HAS A BAR INSIDE!

Highly recommend staying here and I look forward to staying there again myself.

We stayed for two nights and both nights we heard this loud almost banging sound. It was random and would happen all night to the point that I was worried someone was trying to get into our room. I couldn’t sleep well hearing these loud sounds both nights. Parking was horrible. There was no valet. The Starbucks is a nice touch. Overall 3/10 and I won’t be back because the atmosphere was very paranormal.