Ramsay Pharmacy Queen Street Mall

Crooks! Avoid at all cost! They sold me a 3 year old batch of medicines with an expiry date within 6 months of purchase. I brought it back within a few hours (the pack was still sealed) as I would only need to take those quite rarely and therefore wanted to be able to keep them longer. They said that "they are not ready to wear the cost of these expiring medicines" and would not replace or refund. With the understanding that the doctor's fee I paid to have them prescribed was $400, I will now have to fork out that amount again in 6 months. Beware of this pharmacy, they probably sell out of date medicines too in order to get rid of their stock!

Really Good Customer Service, Emily is so patient and nice as always.
She recommended me really useful products to help with my acne and eczema. Me and my parents stuck in Brisbane due to COVID, and I am not good at English, thanks to Emily always help us to transfer my mum's medication in English and give us lots of advices. Then I can get the presctiption from doctor and get medication for my parents. I had a fantastic experience in this pharmacy.

Not only does this pharmacy charge way more for prescription medication than any other in the area, they also do not perform legally required checks. For example, they asked no questions about my history with this medicine, gave no advice on how to take it and -shockingly- were more than happy to sell me prescription medication with an expired script (older than 12 months). So so dodgy.

DON'T GO HERE!!!! Just had surgery on the day and didn't mind knowing they were the most expensive ones.

Had my prescription filled and quickly went home to recover, to my horror, we were MISSING one medication, and those were for my PAIN!

I was waiting at home in severe pain, suffocating in my own drool while my mom had to rush back to get it.

Horrific experience, unnecessary suffering and negligence. This is healthcare, mistakes have fatal consequences!

Inconsistent advice from pharmacist. Not helpful. Plenty of other places that offer better service.

convenient pharmacy right in the middle of Queen Street mall. organised and fast service.

Overpriced medications compared to any other pharmacies around.
Staff refuses to price match and behaves rudely when asked to return all the prescriptions I have stored with them.
Not returning here.

Two weeks ago I accidentally fell onto the ground in the city, my knee started bleeding and I went into ramsay pharmacy. I actually had no idea what should I buy and what should I do to clean up my open wounds becasue it was too painful. One of the staff I remember she is called Emily, she is super kind. She bent her knee and helped me to clean my wounds, and put the banadge on for me. I am so appreciate and this service is insane. She made my day. Thank you!