Target
3770 N Goldenrod Rd, Winter Park, FL 32792, United States
4.3
1 reviews
8 comments
HPV6+WV Winter Park, Florida, USA
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Monday: 8–22
Tuesday: 8–22
Wedneasday: 8–22
Thursday: 8–22
Friday: 8–22
Saturday: 8–22
Sunday: 8–22
Tuesday: 8–22
Wedneasday: 8–22
Thursday: 8–22
Friday: 8–22
Saturday: 8–22
Sunday: 8–22
Have never had an issue with customer service at this location, they always go above and beyond for the customer, even if it isn’t me, I noticed an employee helping an elderly woman pick out a Tv, the level of patience the employee had was wholesome.
My visit to this location was to return a car seat I purchased online for my toddler,
As I stood in line at the customer service location, there was 2 registers open, each register was taking care of customers and 1 lady in front of me waiting, when all of a sudden I had one of the target employees on one of the registers ask me in front of 5 customers to please stand in the red circle 🔴 on the floor, I was baffle by the request since the 6 foot rule in hardly applied now, I brushed it off I paid no mind, as both registers were done with the customers I was next in line, one of the registers said next and the one who asked me to stand properly stayed quiet, I proceeded to return my items with the lady who had a issue with me not standing in the red circle, as I approached her, she said did you not hear Brenda calling next, again she said did you not hear Brenda say next, I responded with what is wrong, do you not want help me, you had a issue with where I stood and now you refuse to help me, is it the color of my skin, what TELL me what exactly did I do?
I ask to speak to a manager and to my surprise she said am the manager but you can speak to the store manager.
He arrived and I explained the situation and he said, you were not racially profile because am Hispanic too and she doesn't treat me that way, come on you really think she is going to treat you like she treated me, you are her boss which can cause her job.
I love target and 1 bad apple doesn't have to ruin it for the everyone.
BRENDA was awesome and de-escalated the situation with her kindness and professionalism.
Mr. District manager I hope this issue gets resolved.