Alberta Beach Inn And Suites

Not expecting anything nice but This place is NASTY. First night here paid $130 for a place with No hand soap. No water in the water jug. Sink water has a weird taste, black stains in bedding. We had the end of a toilet paper roll so we have to rationalize everything. Felt like they made the previous bed after last customer left and called it a day.

My sister stayed there when she come for a visit, forgot her necklace in her room (it has my dads ashes in it) I went to ask the front desk if anything was brought forward, they hadn’t seen anything. I explained the importance of this necklace and the person at the front desk went and asked house keeping. After some time, he come out with the necklace. This was also later in the after noon, well after there room would have been cleaned out so I don’t no why house keeping hadn’t brought it forward or said anything when they were first ask. I shouldn’t have to explain the importance of a necklace to get it back….also a little pricey for what your getting.

I am very discouraged, that this place can call itself a luxury hotel. I frivolously decided to spend the night, although i only live an hour away! The first problem, I had to wait an hour and a half, before being let into my room, because the owners, were on a supply trip to Stony Plain, or Edmonton. I was assured they would call as soon as they got back! I finally called back almost 2 hours later, and the owner answered saying she had just walked in and was helping another gentleman and to come down! That should have been a red flag! The rooms, are very well done, however upon stepping in, you smell mold. Ok perhaps that was all, ! Nope, , found hair on my sheets, had to call down for clean sheets. The first sheet came to me, not folded, but all balled up, then he went to another room and got a top sheet folded, by this time, i am feeling a bit uncomfortable , I had a pillows and blankets in my car, so got those and tried to sleep. In the morning, woke up tried to make coffee, no water in the Water Cooler, didn't matter, there was only sugar and whitener and sweetener, no coffee (lol) Decided fine, shower and go, oh Lord, no soap, no shampoo, nothing, ! Had met my next door neighbors the night before, went in their room. This one was stench, moldy carpet, I have no idea what, on the ceilings, by the doors and windows, were spider webs, full of dead insects, and the ac, had dried up bones, in it! I have no idea how they can operate

This is the best hotel I have ever stayed in. The rooms were very clean and the staff were wonderful to work with.
Can't wait to go back there

Friendly staff and clean rooms. Pleasant place to stay.

Went to Alberta Beach for the day, while it’s not my favourite water to swim in.. I love the community and the pub across from the water.
I got a little too happy winning the meat draws at the pub (THERES MEAT DRAWS ON SATURDAY). I needed a place to spend the night.
We booked with a lovely lady named Cheryl and stayed in a luxury suite. A beautiful accommodation with a view of the water. Beautifully decorated with a woman’s touch.
I got to watch a beautiful storm roll in over the water. A real beauty of nature.
While it was a little pricey for an impromptu “I had to many drinks” night, I very much enjoyed the stay.

Customer service is 20% satisfaction the room great. Dirty and scratched pots had to clean first but wasn't able to use as they were all scratched. Dirty light fixtures.
However everything else was excellent in the front suite.

The room was great! We though dissatisfied with attitudes of the couple who booked us in. We had booked and the wife was nice and offered us Beach front. We got there and they put us into a loud smoky room and I called and mentioned it and the husband disrespect both my wife and I. She called back and honored her word and gave us the room promised. But we had no service we had to ask for toilet paper. We had 3 days there. We heard the husband complaining about us to people as he walked by the room.
If we came to Alberta Beach Mama's was great but would not stay at the suites again.