Petbarn

Our only pet shop we attend. Staff are friendly and very helpful. Also best bonus is they'll price match with other places. We've just started using the grooming salon, which we are also very impressed with. Definitely would recommend to other pet owners.😉💯🐕

I always take my dogs for grooming... Hayley the groomer is so good I would recommend her to anyone....

Petbarn in wendouree is fantastic such a huge selection for your fish tanks the lady on Monday th 5th September at around 9am was so lovely. Professional friendly knowledgeable passionate about her job I really loved it there. Even though I live in Melbourne that petbarn is my favourite that lady thankyou gor a great shopping experience. Oh a light I bought online is now on my tank it's so beautiful at night with the blue light option. Petbarn my favourite store my fishes thankyou

Complaint on attitude of one staff member.

Purchased two of the same dog beds back in June for my two 11year old dogs. One bed is perfectly fine the other started to come apart.

A few weeks back I checked in-store if I was able to bring it back to swap it out, the sales staff said yes as long as it was not showing signs of teeth marks or being ripped apart that should not be a problem.

I did as discussed today and as I was paying for the other goods l was purchasing Thomas, who was serving me stated that he would do this for me today but it is considered as normal wear and tear.

After I said you can not expect something that has had less that 3 months of use, which is already coming apart, that has not been ripped by the dogs as normal wear and tear when an exact same item of the same age is showing no signs that are
similar.

Thomas went on to make me feel like he was doing me a favour and then refused to put it through putting me on to another sales person who did this without question.

As a result of Thomas I will never go back and suggest that unless you are going in for food items only don't bother with this store and if you get Thomas ask to be served by someone else.

I visited Petbarn Wendouree before Christmas and all the staff I spoke to were so very nice and knew what they were talking about which easily helped me to make up my mind in which items to buy. The lady who served me talked to me as if I was an old friend and when I walked out of Petbarn I thought I had caught up with a someone that I hadn’t seen for years. Great work Petbarn, I willl definitely be back in the future. 👍🏻👍🏻👍🏻👍🏻

Excellent grooming service provided by Hayley at Petbarn Wendouree. My dogs adore her, and so do I. Immaculately clean and well maintained salon, my boys love their pamper sessions!

Great service, very knowledgeable and always so helpful with listening to what we need and providing service with a smile.

I just wanted to give a huge shoutout to Kait, who helped me with 4 molly fish for my new tank. Her obvious passion for the welfare of the fish, and a dedication to making sure they are going to a good home with someone who knows their care requirements was outstanding. Fantastic service, thank you Kait, and the mollys are very happy in their new home :)