Don't go to this place, I sent my daughter to order a Buffalo Ranch Footlong, and a coworker made a tuna with Ranch! Yuck! When my daughter tried to tell her that the sandwich was wrong, The lady just ignored her. This has happened before, by the same person, and I doubt anything will be done about it. The complete disrespect and disregard for what the customer ordered is astounding. This is just bad business ethics. Why does subway hire people that cost them to lose customers? I have no idea.
Viviane Du lac358 days ago
Let me start by saying I have worked in a Subway. I understand the job very well. I had an order of 5 foot long subs. Only one was made correctly. One sub was a BLT that instead of the requested honey mustard had sweet onion sauce on it. One was a spicy Italian and two were BMTs. After cutting the bread and putting the salami on it they tell me they are out of pepperoni. They did not want to reduce the cost of the sandwiches. When I asked about substituting the missing meat with extra salami I was told they would have to charge me extra. I should have left then and there but since the subs were partially made I had them finish making them. The girl prepping the bread interrupted the girl topping the subs repeatedly. One sub had the correct toppings. The management needs to take a seriously look at restaffing with competent people that understand they are getting paid to do a job and do it correctly. Had I been a quality control person you would have failed miserably.
Michael Fincham358 days ago
Worst experience at a subway. Moundsville subway Manager (Man) is very rude. Advised items were missing, was told don't have them. Didn't offer a solution just stole my money. Called back and they blocked my number. Sent a message to corporate to see if I can get a solution. Never spend another dime there.
Charles Hawk1 year ago
Went here twice first time had 27 online sandwiches to make before taking walk in orders they asked me to leave second time they had no bread 45 min wait to get bread of any kind don't go here its sad
Jodi Fogle1 year ago
I ordered a sub and cookie around 8 pm. When i got there they had informed me they didn't have any cookies left but because I had wanted one they put the oven on and baked me a fresh cookie. I told them they didn't have to do that but they insisted it was no big deal. What Great customer service, most people would have said no bc it was closed to closing time. Definitely recommend going there if you have to choose a Subway to go
WV Almost Heaven (Montani Semper Liberi)1 year ago
The workers at this location are rude and very non-customer oriented. This is not a one-off either. This is 3rd time we have been to this location. All THREE times the workers (different workers each time) had the personality of a rock. Each separate visit they were all grumpy. This LAST visit, there were 2 employees having a word fight, thereby delaying them from making our order. This is the last time we ever go in this location ever again. There are plenty of other Subways to go to.
Wayne Finnicum #BB1 year ago
Staff was friendly, but my sub was extremely horrible. The lettuce looked almost rotted, and the rest of the sub didn't look much better. Will not be going back there.
Sastra ramkaree10 years ago
The subs are good but the issue is, we waited an entire 15 minutes for them to make two subs. They then proceeded to skip over mine and work on other ones. While doing all this a girl walked in and went behind the where the subs are being made and grabbed a cookie and left. While the girl was grabbing the cookie the lady that was making my subs stopped making my subs and decided to have a conversation. My subs were ice cold. I understand that it gets busy but to me all of that was done unprofessionally.
