Black Bear Resort

My family and I recently stayed at this resort cabin 93. The home is beautiful and minutes away from activity. The only problem we had was that the home was extremely dusty, the sheets were not properly cleaned, and the grill had what looked like a rats nest in it. We drove 18 hours to get there and instead of settling in we had to clean the house and wash all of the sheets since they smelled like sweat. The host Grace was friendly at first then it all changed when she was told how the home was received and that I had taken photos so she can see and speak with her staff. I’ve never had negative experience with a host/owner before but since then she has been very rude!! But like I previously mentioned the home and location is beautiful but the cleanliness of the home needs a lot of work and staff needs improvement on hospitality and customer service!

The located was great and the property was beautiful. We stayed in Cabin #3 and it was definitely not worth the money we paid for it. It needed updated so bad and there was no hot water. Only enough for a quick 2 minutes shower no curtains and had a smell to it. Very disappointed

The room was clean and comfortable. Service during the check-in process was friendly. The facility was quiet and peaceful even with other guests present (a plus for the atmosphere of the environment (additional points for having quiet hours posted AND being a dark-sky community)). The only negative I can think of is (try not to laugh) the toilet was too small. Highly recommend staying here.

My husband and I stayed in cabin 20B,and we were completely amazed. The woman working at the office was so sweet and so helpful. It was our first time and she made sure to let us know about everything.
The cabin was absolutely beautiful. Absolutely no complaints, nothing but 5 stars the whole time.We will definitely be going back,3 days went so fast,it was worth it the whole time.(:.

Great stay - room was spacious, nice sized tv and balcony. Bathroom was clean and good size as well. Easy check in and check out. No complaints - will definitely stay again!

Cabin was cool, beautiful site. But when we got inside, there were dead flies everywhere. As the day went on, we noticed 5-10 giant wasps flying around the house. We've killed them as we've gone, but this is crazy. We drove 12 hours and paid over a thousand dollars for this.

We loved our room, it was perfect. Comfortable king bed, jacuzzi, carpet, TV, everything was very good.

We stayed at one of the cabins (Rest Assured) for several days. Very nice cabins nicely stocked with kitchenware, luxury towels and cloths for the bathroom, and a wonderful jacuzzi. Gorgeous views and a perfect situation to visit surrounding attractions.