Petcetera Institute

Our boy looked so cute when he came home. As you can see, he was totally feeling himself. The ladies were so sweet with my boy. We definitely will be taking Deucey back there. Thank you!!
❤️ I’d give 10 Stars if I could.

My little rescue dog Mia is a tricky customer lol she is a rescue who was used as a bait dog for dog fights. Terrible, so you can imagine how scared she is of other bigger dogs, I explained that and the lovely lady at the front explained to me that they have 3 areas to cater to special behavior and needs. The place was spotless and smelled very nice, almost like a nice boutique downtown. Our old groomers were old school I guess, and didn’t pay that much attention to these details I loved the atmosphere. When I came to pick Mia up, she looked relaxed and happy and the cute little bandana and stickers made her look so pretty! I was absolutely delighted with the customer service. I made my next appointment then and there. Thank you so much, I couldn’t have been more happy with the outcome! I’ll be recommending this to my friends and family for sure!

I took my aussie doodle puppy for her first grooming. Natalia was super nice and knowledgeable. She did a fabulous job! I highly recommend this groomer and look forward to working with them in the future 😀

Took my dog Mochi here for the first time today. Everyone there was super nice and my dog came out looking handsome. Will definitely be coming back!

We have a small <10 pound senior dog. We took our dog this week and the grooming was excellent. The groomer was kind, friendly to us, as well as, our dog. She reviewed what we wanted in the grooming. When we picked her up her grooming was well done and thorough. We were totally pleased with their services. We will definitely use Petcetera as our groomers.

Bailey has been coming here for a few years now, and this is by far the best place for grooming. He always comes back with a nice cut and smells super delicious. Thank you for taking such good care of my baby.

My husband an I were walking on the strip when we noticed there was a grooming salon. We decided to just pop in without an appointment to see if they would trim my dogs nails. They were pleasant and welcoming. Can’t wait to take my Ace there for grooming. We think we found the perfect place. Thank you Petcetera staff!

On Tuesday August 17th my dog was immediately dropped off from my home to the groomers. I literally saw her walking fine that morning and my sister dropped her off (7 min drive from our home to groomer) so I could watch my baby. When I picked my dog up I noticed she was limping and they did not say anything to me until I called them stating the fact my dog was limping after being groomed. They then said my dog was dropped off like that in the morning by my sister. I spoke to my sister and she said it’s not true. Ever since my dog has been walking lame. Today which is Saturday I went to the vet because she still was walking lame and they told me her knee is hurt and X-rays would show exactly how that happened. I proceeded to call PetCetera to tell them they lied about my dog being dropped off limping and reiterated that after going to the vet something happened. They tried to lie again and say it was my sister and the person who said it was the same person who asked someone else within the company on Tuesday if they saw anything with the dog. Please do not bring your dog here to get groomed. I never had problems when I was getting serviced by Natalia and she was very attentive and she would have never let me take my dog home being lame. She would have called and said something is wrong with the dog if that were true. Please do not bring your dog here. They lied and tried to say my sister is lying and now my dog needs extra care due to her leg. To cover themselves and show integrity and be truthful they rather lie and hope people don’t catch them in act. After even confronting them they didn’t even offer to rectify the situation or refund the money. When I went to the vet they also told me to be careful with groomers. Please BEWARE they are not people with integrity.