Baldwin Brothers Funeral & Cremation Society
1654 N Semoran Blvd, Orlando, FL 32807, United States
4.7
64 reviews
8 comments
HM8Q+QC Orlando, Florida, USA
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The reason I’m giving a 4 out of 5 stars to Baldwin Brothers It’s due to some hiccups that were presented by the time off needing to use the services. And this was caused by the Funeral Director - Millie de Jesus treatment to me and my family… it seems that she only sees $$$ on peoples faces. Had to contact Millie’s manager who help us get everything straightened. I know this is a business and Millie is carrying it a such… but Millie never actually expressed her condolences to us. Not even in the multiple phone calls, or via email or anything.
I strongly believe Susane should be the funeral Director. She is The right person to deal with the families that are suffering the loss of a loved one.
We found Baldwin Brothers, we got in touch with them, by phone everyone was amazing, we went on Sunday, there was a lady that was very helpful, even though she was waiting for another family. They told us we need to come on Monday and talk with Milly.
Monday we went and met Milly, what an horrible experience. I don't understand how a person like her can be working in a place where all people that requires their services are going through a lot. She was not comprehensive, talk to us in a very rude way, told us that everything was difficult to do.
Thanks God we decided to go to a new place, where were amazing.
Mr. Hoffman and met with him. He was very knowledgeable, kind and took his time to explain everything to me. I feel confident that I made the right decision for me to be cremated when the time comes. By handling this now my children will not need to deal with any of this because it will be handled appropriately by Baldwin Brothers.