Archer-Milton Funeral Home
55 N Lake Ave, Lake Butler, FL 32054, United States
4.7
31 reviews
8 comments
2MF6+FR Lake Butler, Florida, USA
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I would highly recommend Archer Funeral Home to handle your loved ones services.
As an individual who has to deal with a multitude of Funeral homes, in and around the area on a weekly basis, let me say; This company and its owner are the worse of all Funeral homes I've had to deal with in the last 7 years.
On November 7, I had to meet some family members of a recently deceased lady to mark the grave site so the Archer funeral home could do the burial. The family was given the information and instructed to have the funeral home call me prior to digging.
(The cemetery requires a $100.00 burial fee from the funeral homes, prior to digging, to deal with the 125 cubic feet of dirt left from the vault installation, after the burial.)
The burial was held the following day on November 8, 2021.
On November 10, I received a call from a very angry cemetery caretaker about the destruction caused by the vault company. Excess dirt spread on the manicured grass and an 8 to 10" mound left atop the grave site, making it unable to be mowed.(Of the 7 years I've managed the cemetery, the caretaker has been keeping the cemetery manicured for the last 5 and never once has he had a complaint about a funeral home).
On November 11, I called and spoke to the receptionist at Archer, explaining I need to speak to the owner due to not receiving the mere $100.00 burial fee and to discuss the damage done by his vault installation company. The receptionist stated the owner would call back on November 15th to discuss. Never happened.
On December 3, The owner, Garret, left a message on my phone explaining how someone else had forgotten to mail the $100.00 check and if I called back and left my address he would see to it being sent out that day.
I called the number back within the hour and could only reach a machine, so I left my address and explained the other issues of killing the grass and the mound of dirt left atop the grave site needed to be addressed.
It is now January 2, the $100.00 has not been received, I haven't received any calls nor has anyone attempted to repair the damage done to the cemetery grounds.
This is a company who charges $10,000.00 to $20,000.00 dollars from each and every burial, yet can't pay the mere $100.00 burial fee and address the damage and excess dirt they left behind.
I find it insulting and recommend using any other funeral home in the area.