As a person who has worked in customer service for over 15 years when I shop I expect the same customer service that I would give. I understand that as a customer you can choose where you spend your money. I will gladly go somewhere more expensive if I feel like I'm treated better. It upsets me because I feel like employees at large companies do not have the courtesy to ask when they do not know the answer to a question or how to properly assist a customer. I was told today at this walgreens that my Chime card could not be loaded at their location. I have been loading my card at this locations for several months with no problems. After leaving I went to another location and my card loaded fine. I feel like this employee basically did not know how to load the card and instead of asking for help she simply lied to me. This is extremely unacceptable. I will no longer shop at this location and hope in the future employee are held accountable for their words and actions.
Robert sparks331 days ago
The overall staff is wonderful, however there is always that one (Makiya) that could care less if she waites on you or not, very disappointed on how she'll ignore me after picking up the phone to say hello... I've drove off twice because she's ignoring me. Only to come back the next day when she's not there and I'm treated like a human being and the life long customer that I am .. thank you
Katreena Haley361 days ago
Staff appears to be overwhelmed, their prescription app doesn’t always get filled timely. Have had to make repeat trips. Recent mistake in quantity order vs. dispensed was not handled professionally by pharmacist when I requested an inventory audit.
Sean Murphy1 year ago
Make an appointment for Covid test that I need asap and no notification that systems are down all day and can’t do it until tomorrow. Terrible customer service. Never again will I go to a Walgreens
Elaine Martin1 year ago
A snot nose girl at the Foxwood Walgreens pharmacy who didn't bother to put in my request for Eliquis gave me that "don't bother me " look. I had all my prescriptions Transferred to Publix who had the Eliquis in stock! No more Walgreens.
Joshua DSOUZA10 years ago
Complete and utter garbage. Pharmacy staff is rude. Late to fill critical medications. Have zero compassion for the welfare of their pediatric patients. Would not replace a nebulizer mask for my asthmatic child. Unwilling to even look for a store that stocked it. What kind of sorry pharmacy does stock nebulizer setup up. We are talking about a life saving medication.
Renee Proctor10 years ago
The Walgreens Pharmacy staff here all work hard and they are friendly . I know most of them by name as I have to fill prescriptions often. So they know me as well and try to find the best price if they can. That is truly nice and they really do care about their customers.
BV B10 years ago
16:45 Will not fill a prescription I need and am out of because they close at 17:00. I always thought close at XX meant the time you stop doing business NOT the time employees get to run out the door. So now we drive across town to get it filled at a Walgreens open until 18:00. Might be time to switch pharmacies.
