Ascension Coffee - Addison

This is my family’s favorite breakfast place. The coffee is heavenly. We always enjoy trying their unique pour over coffee. Their bagels are delicious; the best we’ve ever had. I love that we can buy coffee beans there too. I would recommend this place to anyone looking for a quality meal.

Come here to stock my coffee at home. Love their cold brew and morning pastries. They've got a fantastic rewards system for repeat customers, making this brand of craft coffee a bit above the rest.

I’ve been wanting to try this spot for awhile and I finally had the time today. This place didn’t disappoint. I ordered a cold brew and a croissant sandwich. Almond croissant as well and a bagel. Everything was really good! They have a variety of different pastries you can chose from. The staff was friendly and welcoming.

I started a new job a few months ago and Ascension Coffee is just a block away. Saw that it was National Coffee Day and asked a coworker if she would like to walk with me next door during break to get a coffee. I got a Shroom Latte. Took a looong time for them to make it. When I got it an took a sip it was SPICY! I mean, the description did say spices, so I thought maybe just the first sip was abrasive and it would tone down. Kept exclaiming how spicy it was to my coworker when walking back to work. When back to work, I just couldn't drink any more of it. I poured out the coffee and in the bottom was at least a TABLESPOON of pure spices. As if the lid to the shaker they used for the spices fell off and I got WAY more than I was supposed to. Had to throw it away and my mouth was on fire.
I went to the Ascension website and wrote to Customer service explaining my experience, sending the pic and stating that I felt they at least owed me a coffee.
Never have heard back from them and that was over a month ago.
I have been to the Ascension in Coppell twice and have had a bad experience both times (with the food and service)
I will never go to Ascension again and would NOT recommend.

My personal favorite coffee shop. Coffee is 10/10. Pastries are good, nothing special or out of the ordinary. Their breakfast sandwiches are their best food, if you are looking for a quick bite.

I thought the customer service was lacking. There was no greeting or thank you from the cashier. He simply took my order and then just left the register, so I had to reach over and get my receipt myself. When I went to grab my latte, the girl handing it to me and the cashier both simply stared at me without saying anything. I was about to say something at this point but decided not to bc it wouldn't be worth it. I want to understand that they are young adults who are probably just part-timers but still...it's a job in the service industry....
I later discovered that they got my sandwich order wrong. I tried to settle with the bacon sandwich but it really tasted no good. It's pricey for a sandwich so I went back to request a refund. I'm giving 2 stars instead of 1 because at least that cashier granted my refund request, gave me credit for a free coffee, and apologized. That's something.

Coffe is ok. Its not the best in DFW. The latte tastes ok. The cortado flight was ok as well. Not a fan of the flavors. It came with a matcha type coffee, a sugary one which was like a xmas cookie flavor (it was not good) & a peppermint flavor (which was ok). & it came with sparkling water. Overall, its a nice place to sit & have coffee. But the taste of the coffee could be better. Not a huge fan of the coffee they use I guess. But prices are reasonable. Its also hard to find parking here, it stays relatively busy even if you go really early.

I love this open space with terrific drinks and food!
I got a matcha latte and it was just perfectly made- it’s not sweet (which I love) but just fyi if you were looking for sweet matcha drink originally.
The baristas baked my croissant with an oven, not a microwave, and I appreciated that so much! Now I can pair my flaky soft pastry with my warm drink. Thank you for giving me a good space for a short study session!