Legacy Ford Ponoka

Trevor was great. We went in to buy a used truck and came out with a new one. For literally dollars more on payments!! We will definitely go back for our next truck.

Only after been through so many dealerships in Edmonton, I decided to drive to Ponoka. I realized an honest and sincere business does exist here. I was being way too careful thinking they would trick me to pay high markups on Bronco as they are currently in high demand. But they were clear and straight forward with their listed MSRP. I'm satisfied! Thank you Trevor for pick up and amazing customer service. This dealership is highly recommended

Recently bought a car from Steve at Legacy Ponoka after visiting a variety of Ford dealers closer to Edmonton. Found Steve to be transparent, honest and reasonable. There was no run around or high pressure sales pushing nonsense. Steve listened to what we were looking for, presented the options and helped us get behind the wheel of our great new ride! Will definitly be back in the future!

Sales and financing get 5 stars but the service gets 1 so it brings the average down.

My car broke down around Rimbey so I had it towed to Ford in hopes of finding what was wrong with it and then either getting it fixed or trading it in for a new vehicle... I ended up paying $400 for changing the spark plugs and a diagnostic test that couldn't tell me anything before I changed the plugs... But the diagnostic was not run again once the spark plugs were changed... So I had to limp my car to a garage down the road to check it and do the repairs for me... And then Trevor or someone at the service desk told me he was "trying to work with me" and gave me 15% discount...

You can buy a Ford from this dealership without any problems and have a great experience... Just don't service it or have their front desk service team touch it or you wont leave with both your kidneys!!

Legacy Ford in Ponoka went above and beyond service for my senior mother. They expedited her repair, the part was immediately available and they even waited late when we were delayed picking up her car. They treat my mom like their own family and we trust their recommendations.

I have known Mark my salesman for years and trust him completely. He has a great general manager that backs him up and facilitates our transactions fairly and efficiently

The staff have always treated me well any time I've had to go there and I will always go there to get certain things done on my vehicle. My last stop to get tires on took a bit longer than expected but it was also that time of year where it was busier than usual but I was always kept informed as to what needed to be done.

Legacy Ford has been a very positive experience . This is my 4th vehicle purchased from Legacy and I have had no issues whatsoever with the service and staff.