Hotel X Brisbane Fortitude Valley, an IHG Hotel

Nice location and clean hotel. Rooms are decent and beautifully setup. Rooftop swimming pool and the restaurant/bar is a good place to spend evening after a tiring day.

Breakfast is limited but nice cafe with good food . Great ambiance.

Overall 5 star for ambiance.

Only small negative was that had to call 4 times to reach front office and also nothing complementary is provided in the mini bar.

Me and my friend came to Brisbane for holiday and choose this hotel for our trip. I have to say the room is clean and the facilities are tidy as well. It was nice to stay.
HOWEVER, everyone mentioned the bar and pool is amazing and it meant to be public facilities for all hotel guests? We wanna to check out the night views and have some drink there but the staff stopped us and said “sorry the pool is booked by other guests and they paid kinda amount of money.” Alright. It’s fine cuz someone paid for it. BUT why there is no sign to stop the public guest in lobby and in the lift. It’s very disappointed to go upper-floor and being rejected.
Unfortunately : /

Place was great except for the food choices. I didn't pick this hotel for the restaurants they have. I also didn't choose it for the party bar on the roof. Was not impressed or interested in either place or the food offered.

Would have liked a higher floor room but anything above 6 is either apartments or office space. Mini bar stuff is really expensive too. Wifi worked fine most of the time. Not really high speed though. Bed was comfortable and room decor was modern and trendy. Motorised curtains was nice.

Location and closeness to the story bridge was great and 5 minutes to the water edge walking. The staff was really nice and I enjoyed talking to them while waiting on my food delivery.

We stayed at The HotelX as we were in Fortitude Valley to see our sons band Eliza & the Delusionals before they head off to the States to tour. It was a fantastic experience all round.
The staff are so accommodating and friendly and everything from the lobby, to the rooms were exceptionally clean. The rooms are just luxurious and the bed was so comfortable, I need those pillows in my life.
I’d highly recommend this hotel to anyone who wants a wonderful stay.

Best accessible bathroom I’ve seen so far! The hotel went above and beyond to meet my needs.

There is no carpet which makes it easy to roll for a hoist. The rug in room can be removed if requested.

King bed can be switched for singles. I had one removed to bring my medical bed which made it a little tight on space but still very functional, even with all my equipment.

Room next door can be booked for support team and can close off to be interconnecting if you want. This was super useful for a wheelchair user and provided additional privacy and extra space.

Overall from an accessibility perspective; best hotel experience ever!

Lovely hotel in the Valley Area of Brisbane.
Probably one of the most comfy hotel beds I have slept in.
Staff very helpful. Good roof top bar and pool.
Pleasant amenities in the bathroom.
Breakfast for diamond elite was good, but being charged for a second coffee I do not think is right.

The rooms are really funky and clean! I was worried about road noise being an issue since the hotel is located on Brunswick, but didn't hear a peep.

Strongly recommend the rooftop bar for cocktails. Great atmosphere and music.

Hotel X has awesome cleaning staff. The room was functional. Never tried room service. The rooftop bar had good customer service and nice food. Indifferent service in the French restaurant. The location is awesome. It's close to everything.