Ingenia Holidays Taigum

I DON’T RECOMMEND THIS PLACE AT ALL! Please avoid. The staff here is completely insensitive, impolite, and unprofessional. I submitted a rental application here, and they lied repeatedly saying they were "processing" it and would get back to me soon, they never did. In fact, when I followed up, writing email, I never got an response. When I called them to find out, they were very rude and they often overtalked me and didn't listen to me at all. Clearly, staff here demonstrate zero level of customer service skills.

Its a well organised, clean, neat and tidy villa which is affordable. Its quiet, which is lovely, has a very clean and modern inground pool, air-conditioned donga-type villas with built in kitchens and bathroom toilet. Each villa has washing machine capacity, if you dont own a dryer, theres a commercial standard communal one at $4 a load. Caretakers always around, they remove rubbish weekly from each villa which has 1 carspace and 1 small attached garden shed. Quite well thought out and practical accommodation alternative for 1 nite or 12 month lease. It is people and pet friendly.

Convenient location for our weekend trip.
Close to major roads and shopping centre.
This place is a holiday village with permanent residents and short-term overnight accommodation. Our cabin was clean and tidy but getting tired , small but comfortable.
Overall quite good value and comfortable 👌

Booked 3 nights in a cabin as I had to have an opp in Brisbane but had to phone the next day to confirm and spent 3 days phoning before I got a answer on the phone and was told could not have a cabin and would have to have a motel style room with a kitchenette which was out of the way and in a quiet place . arrangements were made when booking for a 10am arrival but on arrival was told 2pm but after arguing with staff was let in . the carpet was dirty and the kitchenette so small and the fridge smaller than a 30 ltr Engel . my wife stayed with the dogs .. pet friendly was great .. while I was in hospital . when I got back we went to get a meal and then could not get back into our room and had to call after hours and wait over an hour for them to arrive . we were then told that they only activated the key for 2 nights and not the 3 paid for. would never stay again and would not recomend

Brilliant places, very spacious rooms, clean, pool good, good location to city& airport

Angeline at reception was amazing, she went above and beyond with my check in, accommodating all my questions and request to extend my stay. I had arrived right at the end of reception hours yet she stayed on to see me through. Management need to look after her as I have rebooked for future stays based on my first stay. Oh and the garden room was overall really good, the fridge was a bit temperamental (who isnt) and just noticed at night the air con units from the surrounding rooms a bit noisy but that's only coz I am used to living on a very quiet street.

Staff are very friendly and helpful. Located 15 minutes from the airport, 10 minutes to Chermside shopping centre. Place is a bit old and near some minor maintenance. Carpet clean, fresh paint inside etc.

Location is convenient. Room is tidy and functional. But no lift to second floor and no hair dryer due to old style building. Otherwise, pretty good for a short term stay. Plenty of parking spots.