Red Hill Doctors Surgery

Very badly organized
I had booked an appointment for the 12th July (arrived in time) for my 4th Covid Jab. After nearly 50 minutes waiting in a very crowded waiting room, finally the doctor saw me (for just 1 minute or so), took me to the nurse where I got my Covid Jab (1 minute). In the past Red Hill Doctors were much better organized: online bookings for Covid shots, no waiting times ... perfect. But the new system (seeing a doctor) doesn't seem to work and is simply 'off-putting'.
In times of Flu/Covid, the last thing you want to do is hanging around for 50 minutes in a crowded doctor's surgery, with coughing and sneezing patients. If they maintain this system I certainly will get my vaccinations at the Pharmacy .

I have been visiting this practice for 30 years, even though I have moved from the area. Dr Hannah Maher has seen me through the birth and childhood of my two beautiful children and diagnosed my husband with cancer in time for him to make a full recovery. Hannah is always personable and thoroughly professional. I would highly recommend this practise to anyone.

Although the practice has many professional and capable doctors the practice has succumbed to the bean counters. It run in a very money orientated and unfriendly way. The reception staff are extremely rude and unhelpful. All appointments are a cash cow and the only effort expended is collection of your money. Not a good place to go.

Very disappointing experience. I needed a new script only to find when i looked at my escript that it hadn't been included. It was vital medication. I felt like i wasnt heard. I had to go back and have another appointment which had to pay for.

Dr Pettigrew is fantastic. Thoughtful and knowledgeable about women’s health.

Had to deal with a surgical member who was extremely rude to me. I am a returned vet and it took a lot on my part to control myself.

Charged $50 for a two minute phone consult (not even video) for a medical certificate. The consult required absolutely no clinical assessment by the doctor only minor clerical labour in transferring patients name onto template and printing. No medical advice or medication was discussed. $25/minute is a pretty steep rate!

Excellent doctor’s surgery. My experiences here over 15 years have been mostly positive. The only downside is they don’t generally bulk bill, even for pensioners.