Crawford's Pharmacy

I have been a client of Crawfords for a few years & l have to say all of the staff & pharmacists go over & beyond in all aspects & are always able to advise on any medication that you are prescribed. Their service is second to none

I just want to give a big heartfelt thank you to Crawfords. I was at home isolating with a horrible stuffy nose, a thumping headache and nothing to help. I rang at 4pm and asked a lovely young lady if deliveries were closed for the day. She told me I was in Iso as she could hear it in my voice, I didn't have to say anything. She asked me what I wanted and said she would get it to me after a couple more questions. It took less than an hour and a young fellow chatted to me through the closed window and set me up. I paid with a credit card on the phone not asking the price. The receipt showed no charge for delivery!!! What great service. Felt better quickly and very thankful. Another Pharmacy I go to on my side of town charged delivery and could not deliver until the next day. Lucky I remembered how fantastic Crawfords were when I lived in Redan and was a regular. Kind thanks 😊

Amazing service and staff! We all had COVID and within an hour, medication was delivered to our door. We are so grateful!

Wonderful staff at a very caring pharmacy
Very helpful, drove all the way from Daylesford for a product that they had in stock.

Was open on Sunday which was essential to my needs today. Fast, friendly staff too.

Yes, they are nice enough people, however, don't understand or comply with TGA class 5 & above controlled substance regulations. I could have lost access to my medication because of thier sloppy approach. Put the wrong name on the label which is a federal offence due to what class its under. So the medication didn't match my identification. I could be arrested and charged for that. Carries a minimum 2 years imprisonment as it is an indightable offence. Dont ask for identification to collect same medication which is also a federal offence. Lost my scripts on multiple occasions which is an E-script on thier system that my GP sent to them via usual digital means. Can't or won't supply a full transaction history. Won't listen to me when I tell them thier mistake. Charge well over RRP for medication not covered under PBS. Thats $270 at crawfords and $205 at UFS. Plus UFS give a 10% discount to members. It cost $10 per year. They are a little greedy and cold in that sense. They did however let me split my bill over two fortnight's, but I had to explain that arrangement everytime I went there for probably 8 months before they created an account? So glad I stopped shopping here. I've saved at least $65 per month so I get to eat regularly now. UFS are professional and know the law and will absolutely not break those laws so I'm safe to get my medication again. Honestly question the validity of thier licence to dispense.

Always without fail get great service until today, the worker in the green Christmas top could not have been ruder. I love having what I want yelled accross the pharmacy and then no please or thank you. Sorry for expecting you and the tall fill in pharmacists to do your jobs.

Very helpful extremely friendly staff members highly recommended if you need anything compounding