We stopped for a late lunch on Mother's Day. They had been overwhelmed with patrons and upon being seated they explained they were out of most everything. I asked what they could get us and she said blt's and I said "perfect". So we waited and waited. Come to find out they had one cook and there was a large table ahead of us. Finally we got our food which was good. Meanwhile the owner came out and apologized, then the cook came out and apologized also. I was given some free cinnamon rolls for Mother's Day and for our waiting. Nice people, just short of staff.
Dottie Sheltrown1 year ago
Ate at the restaurant which was pretty dirty and musty smelling. Looked like it hadn't been vacuumed in awhile. Food wasn't bad but wasn't hot. Mine had clearly been microwaved as it was lukewarm with occasional hot spots. Pretty disappointing in general.
Rach Bra1 year ago
The staff was very accommodating. The bathrooms where awesome. They had heat lamps in the ceiling offering a sauna like experience. Plenty of hot water pressure. We had a nice quiet stay and will be returning. They are pet friendly on the bottom floor and wheelchair accessible. They also have a diner in the motel with kind country staff and good home cooking meals.
Tim Joyce1 year ago
Great water pressure really hot water heat lamp in the ceiling which was nice after riding in the mountains all day, restaurant and staff were great real food, real good food
Bruce Dale1 year ago
Have stayed here repeatedly and found really nothing to complain about. Given the price point people need to simply understand what you are getting in an older motel. It's clean, room is serviceable and comfortable. If you want high end stay somewhere else and pay more. Restaurant is same vibe, outdated, service can be a bit slower but you don't come to the Highlands to rush around like " where we're from"......good food, good service, GREAT buckwheat pancakes!!
Judy Ratcliffe1 year ago
Great location to the Blackwater Falls. The room was large and clean. Our visit was only overnight and all was good until we had to try to sleep in the beds... the beds are horribly old, you roll to the sunken middle, and they are very soft & uncomfortable. Price of the room was good, TV worked, wifi did not work, could not adjust the heat, warming light in bathroom did not work, no one was available for checkout and when you called you were directed to a voicemail. Most things could be overlooked but the beds...the beds were terrible and with all 4 of us being over 50, our bodies couldn't have handled another night.
Desiree Kopan1 year ago
We stayed at the Alpine Lodge for one night. It’s an old building with a lot of character. The room was clean as long as you don’t move any of the furniture. We moved a side table to use as a seat and it was kinda gross. The WiFi did not work in our room. Forced us to actually interact with each other. Thankfully a Dollar General was down the road and we picked up some cards and board games. Verizon cell service is basically non existent there as well. Bathrooms have hot water and a lot of pressure. It was a unique place to stay. Not sure it was worth the $120 a night with the other available options. The restaurant had a good breakfast. The surrounding area is amazing and we will go back. Probably not the Alpine Lodge. But, if the other place we want to try is booked, we’d come back.
Joy Miller1 year ago
Nice, it was very clean.People was so nice.Price was really good for just a place to sleep.Its older kinda dated.The reason for the 3 is the beds.They are like sleeping on box springs! Please replace the beds
Restaurant is same vibe, outdated, service can be a bit slower but you don't come to the Highlands to rush around like " where we're from"......good food, good service, GREAT buckwheat pancakes!!