Aaron's

Don’t be in a hurry to receive any product you purchase here. I Was informed of a 5-7 business day window to receive my items, which is kind of correct. That’s just for the items to arrive to their store....I ordered a washer dryer set on 10/26. The items just arrived at store today, 11/5. Called the store to find out why I hadn’t been contacted about a delivery set up and was told the earliest I can have my order delivered was Friday 11/9, yet another 5 days away, with a huge window from 8-3. As if I don’t have a job and can wait around that long. Basically, if your in a legit need for an item in a timely manner look elsewhere. Not impressed from a new customer stand point. I guess I will continue to use the laundry mat for ANOTHER week! I will be sure to do the 120 same as cash and likely not do business here again.

Absolutely terrible costumer service. Im not sure how the guy is still working there honestly. Rude as can be. Cusses little kids. Absolutely ridiculous. The worst store around the tri state thats forsure! Dont even deserve a star.

Always finding a good deal! They are great people to work with, finding what i need at a price i can afford.

Will never ever rent from here again. They will not let you change the due dates without coming in their office first of all , assuming so they can try to sell you more overpriced agreements ..... We had a bad experience with the manager. They Will HARASS you and any references you list if you are more than 1 day late and if you have paid 3 grand for a 1,500 washer and dryer over 2 years with one payment left, they will do the same.

Spoke to the General Manager today at the Vienna WV store about my online order and got cussed out instead and disrespected saying “That it is HIS store and he doesn’t have to keep me as a customer” They flip things on the customer now, not everyone is a “Karen” They want my money but I am two weeks into NOT getting the product and told “Don’t know when it will come, but start paying” I have a car payment but have the car too, so that makes sense! Can’t pay for something you don’t have or know don’t know when it will come! This is a franchise, and was educated that gives them POWER to do what they want! Losing customers because of power seems like terrible business! Had to really work hard on getting his managers name! Hung up on me then cancelled my order! I never got my questions answered about WHEN the product would come just that they wanted my money or else! DO NOT, I repeat DO NOT order with these people! I have never done a review in my life until today! Such bad business ethics! My store, my this or that, dude, trying to get a washer and dryer! Lol Feel bad for his employees! People who know me know I am a nice person! I will gladly give my money to anyone else!

The manager Joseph at this Aaron's called my husband after we canceled a stove and screamed at him that he had to buy it. He then threatened him with the sheriff! We had never even signed a contract! There was NO reason for him to yell at us or to threaten us! I wouldn't trust this man with anything and he has definitely made it so we will have to rethink ever buying another thing from Aaron's again!

I went in at closing time and asked for washer and dryer and got it delivered the next day! Working great!!! ❤️

If I could give half a star I would I just purchased a couch and loveseat and let me tell you it was the nastiest freaking furniture I've ever purchased I've spent so much money on cleaning this and the couch and love seats not even in my house because it's that nasty I will never purchase anything from the store ever again and I will tell everyone about this experience. At a store you should know better than to pull this kind of stuff this is gross I can understand if I bought this from an individual but this is just pure disgusting never again!!!!!🤬🤬🤬🤬🤬