Subrageous
5885 NW 36th St, Virginia Gardens, FL 33166, United States
4.4
355 reviews
8 comments
RP54+5V Virginia Gardens, Florida, USA
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Monday: 8–21
Tuesday: 8–21
Wedneasday: 8–21
Thursday: 8–21
Friday: 8–21
Saturday: 8–21
Sunday: 10–19
Tuesday: 8–21
Wedneasday: 8–21
Thursday: 8–21
Friday: 8–21
Saturday: 8–21
Sunday: 10–19
1) Order was poorly packed; with Uber Eats orders the restaurant is expected to pack the food and conceal the items as efficient/safe as possible to prevent any theft or damage. As you can see via the pictures attached the fries were completely exposed as if driver was helping themselves (which we will not assume the driver did, the bag was packed that way).
2) The chicken tenders cost $8.00 (only four chicken tenders; look at picture attached). We ordered them at that price expecting them to be enough for a few people. Also they did not include the BBQ sauce we requested (which is a bummer because they obviously are essential to this item). We did not enjoy the quality of the tenders either.
3) No ketchup or ketchup bags in/for the Steak Sub, as we requested (see receipt attached (wouldn't be that big of deal if we had ketchup on hand which we did not. Most people put ketchup in their steak subs so not sure how they messed that up
4) No ketchup bags for the seasoned fries (we ordered two seasoned fries). Have you ever ordered fries and/or chicken tenders and did not receive ketchup bags or other condiments? It's rare and unprofessional
5) We ordered two Tropicana juices (one orange and one cranberry). They gave us an apple juice instead of cranberry juice. Once again unprofessional. We would understand if they ran out but at least don't continue to have it as an option and not own up to it.
6) The subs and (really) small broccoli cheese soup were ok but I did not enjoy my steak sub (due to reasons above). The receipt attached is right however they got things wrong or did not fulfill. Obviously disappointed since we spent over $50.