Karizma Salon

Haircut is alright, but customer service is worse than horrible! The manager has terrible manners!
You paid through Groupon for haircut, conditioning treatment and style and they have no problem to say "if we do the style we charge more! It says in fine prints!" No it doesn't! For them hair drying is that style you paid with groupon!
Don't waste your time, money and energy!!!!

Message for manager: please, do not even bother to reply! You've fed me with your nonsense more than enough!

Nabia was my hairstylist and she is amazing!! She made me feel so comfortable and respected what I wanted to do to my hair! It is so hard to find a stylist like that! She gave me some amazing ideas how to make my hair healthy and beautiful again! I love Karizma Salon! And the staff is so friendly and clean. See you girls back soon ❤️

The only reason I gave 2 stars and not 1 is because the customer Service was Amazing!! Reason I wanted to give a 1 star is due to prices!!! It’s my fault for not asking again upfront how much it would cost but definitely not worth the price I paid. I got the Keratin Procedure, Roots done, and ends cut. For all of that it was almost 460 including tip. When I thought it would only be around 120… 200 max. When I asked on the phone before hand, I was told a lower amount.
*Edit: A lot of Extra fees, especially if you have long hair or “thick” hair…

I purchased a Groupon for haircut, deep conditioning and style. My appointment was at 1 - got there just on time. There was one other client in the chair, and one waiting. There were 2 stylists. As I was waiting, a 1:30 threading showed up, and despite being early, he was taken care of before me. No explanation about why i could not be taken care of at my appointment time; no mention of it once I ended up in the chair, 20 minutes later. All went well, happy with my haircut, even though I the middle of my blow-dry their food was delivered and my stylist basically left to take the food, pay the driver, go to the kitchen, then return. I am not high maintenance, but I don't think it is too much to expect that people are respectful of other people's time. They could have said that they were shorthanded, asked me if I am in a hurry, etc. Instead, they worked as we just had all the time in the world. Upon checking out, she asked me if I want to Leavenworth gratuity, and I said $20. The bill was $45. After trying the card machine, that was apparently offline, she asked me if you can pay with Zelle - I said yes; when paying, I asked her to confirm that it was $70 - she said yes. It's my fault for not realizing before leaving the place that it should've been$65. But she did not correct me - she knew the total amount - she had just entered it in the credit card machine. Not a lot of karizma here

I took my Mom for a haircut. We had made an appoitment the same day. Shirin is very personable and responsive to the client´s needs. My Mom loved the haircut and we are glad to have found an absolutely wonderful stylist.

Ruined my sister’s beautiful hair and she was charged almost $300. Avoid this salon at all costs, business practices are shady.

Absolutely terrible service.
I came here for keratin. Bought a Groupon which ofcourse I was charged extra on. My keratin was gone after the very first wash. Nabia, the hair dresser, kept saying I bought the product from Amazon which ofcourse was baseless. She called me after a very days to check the hair. She washed my hair. Saw they didn’t look good and said the treatment was not straightening. You are supposed to straighten your hair after the wash. Terrible experience. I don’t know about other service but I wouldn’t recommended anyone going here for haircuts and hair treatments. Disappointed!!!

I've been coming here to get my eyebrows threaded for a few months and have never had an issue.  However, today I went in and nobody was at the front,  when an employee finally came out she ignored me and was on her phone. The owner came and did my eyebrows and she seemed to be busy and rushed through my eyebrows like never before! She was rough with my hand placement too, she yanked my elbow back so I can hold correctly. Once she finished, I checked my eyebrows and i thought they looked decent or at least what I could see with the poor lighting in there. Once I got to my car, I realized I still had sparse hairs everywhere. I decided not to go back in to get them "fixed" because I didn't want to be disappointed again. I won't be returning and I will definitely tell my family to stop going as well. :/