Amazing Lash Studio

Busy location (parking lot and shopping center) , inside is not busy just has a lot of staff ?
Lash tech Detra is great, professional and talented in lash extensions.
This location is noisy with girls talking loudly and walking through the halls.
I went here for a full set and came back 2 weeks later for a refill. The refill cost just as much as the full set ($100 each average). Which is a bit expensive in my option. But I did get charged extra for booking an experienced tech.

In my other lash location experiences, they walked me through the process and talked to me about which style would best fit my eye shape. At this location I was not informed of anything or guided with extensions. So make sure you know what you want ahead of time or they give you a dumb look 🤨

Overall , decent place but I probably would choose somewhere else to get this done in the future.

Love my lashes! I usually go to another location but have never been fully satisfied until I came to the Addison location. Everything from the front desk staff and their warm welcome to my service with my lash tech. Everyone was super knowledgeable and helped me decide what lash look I was going for. This will definitely be my permanent lash place!

Love coming for my lashes, I always feel so fabulous after. Amy is my go to but everyone I see come out with other techs also look fab so whoever you go with will do an amazing job.

Mixed review. First of all, I have had a lash lift and tint before, but this was my first time at this location.

I got a lash lift and tint here and within 24 hours had pink eye symptoms. Within 48 hours my eyelid started swelling. Within 72 hours my eye lid had completely swollen shut. I went to the ER and was diagnosed with a chemical burn on my cornea as well as a bacterial infection in my eyelid due to injury.

When I was getting my lash lift done everything was great until the very end. She took her time and I felt no discomfort. When she had finished with my right eye and was moving to my left eye for the tint someone came in the room and told her her next appointment was here. She started rushing to finish and she rubbed very hard on my eyelid to remove the adhesive, which was uncomfortable. Not at all like my right eye.

I called the studio to inform them of what happened and to inquire about cleanliness protocols and was informed that all instruments used are single use, but technicians have the option of wearing gloves. I definitely should have checked on that before I had the appointment.

All in all, I think this could have been avoided if the tech hadn’t been rushed at the end. The lash lift on its own looks great, but something happened at the end and caused serious injury and some steep ER bills. I don’t doubt people have great experiences here, but I had the unfortunate experience of chemicals entering my eye when they definitely should not have.

I have been coming to this location awhile now. Itzel does my lashes! She’s so quick, efficient, and really good at what she does. And she just became a master stylist! 10/10 recommend her.

I had a horrible experience with Amazing Lash Studio. The place is beautiful and very nice lash techs. It was my first visit and the glue product used was a super hold. This caused my entire face to swell. I lost vision and had to leave work on an emergency to come back and have a tech to remove the lashes. As of today, the swelling of my eyes are finally going away. I asked the director for my 1/2 of my $175.00 back but was denied and told to come back to allow someone else to do another set. I have no idea what makes a person to say that when if you lose your eye sight, you don't get a second chance to bring the eye sight back I will seek for reimbursement again as I have reported this to the BBB, I am terrified of going back here. I have been getting my lashes done for several years and have never had a reaction. What a tragedy that the director is being this way. Please see the pictures as I was at work I couldn't open my eyes at all and was encouraged to go to ER.

DO NOT GO TO THIS PLACE! PLEASE READ!

They canceled on me multiple times and made me wait almost every appointment. They have horrible turnover. I’ve had to use different girls because the girl before left. My extensions would not last a week. All they cared about was charging my card and not listening to any of my concerns. I finally canceled my membership yesterday.

IMPORTANT PART, PLEASE READ:
Their reviews were 2.1 rating. as of yesterday. I mentioned to them yesterday I should have listened to all their HORRIBLE reviews and this morning I noticed they deleted ALL their negative reviews bringing them up to a 4.2.
Stay away from this place!

This was a nightmare. Scheduled me to come in December 24 at 10:00 A.M. Sent me two texts to be on time at 9:00 A.M. Show up on time, front desk says the stylist isn’t here you’ll have to wait. I wait twenty minutes and asked - she tells me oh yeah we called she’s not coming. No apology or notification. I ask for another stylist. She says oh ok there’s one at 10:50. The stylist was not ready until 11:10! I rushed there to be on time and they started me over an hour late with someone else. Took two hours with gaps in lashes. No discount. No apology. Do not go here.