BJ's Restaurant & Brewhouse

Tried BJ’s for the first time - pretty good. I think they are very proud of their alcohol/beer selection, but since I don’t drink alcohol, I did the next best thing - tried their homemade root beer! Good. Food was good, too. Appetizer of loaded nachos was ok, my jambalaya with chicken, sausage, shrimp and fish was excellent and my friend said his burger was also excellent. Place on Beltline is huge, good food, good service, little pricey for me, but it’s normal for restaurants today - so no complaints. All in all, a good place to get some good food.

1st time at this location. I have not been to this restaurant in a while. I met a friend for lunch and it was her 1st time. Place is clean staff was great and the food delicious. 😋

Great service. Food was wonderful. Calamari had a garlic my sauce that was a wonderful pairing. Highly recommend the tropical mule over the strawberry mule.

7/30/22: This was our first time here and we had a great time! We decided to sit in the bar area. Terre was our hostess and she was great the whole time we were there. Isaiah, was the bartender and he made some really good drinks. Terre was very friendly and was patient with our questions regarding food items and drinks. My fiancée had a Watermelon Mojito and I had a beer flight for starters. We then shared a loaded nachos with chicken, which was huge! We had a second round of drinks and I went with a draft "Light Switch", which was one of the beers in my flight. We had a great couples night and Terre and Isaiah made us feel comfortable and valued. We were pleasantly surprised that a military discount was offered. We met with Elvis, the manager, and expressed our appreciation for Terre and Isaiah. We'll definitely return to this location!

This was my first time here and I absolutely loved it!! My waiter was amazing and extremely attentive. He informed me since it was my first time that literally everything on the menu was great. Kinda made it hard to choose but none the less it was superb. Definitely will return

My friend and I visited BJs in Addison to celebrate New Year's Day and ordered the prime rib weekend special dinner and the meat was so overloaded with black peppercorns that I couldn't taste anything but black pepper! My meat tasted like black peppercorns, my chili tasted like black peppercorns, my salad tasted like black peppercorns, and even my ice water tasted like black peppercorns! I tried to use some barbecue sauce on it but it made it taste even worse! For a $30 meal per person, we were thoroughly disappointed! I ordered my steak medium rare and it came out rare. My friend ordered his prime rib steak well done and he received his almost done. He didn't want any pink in his meat so they recooked his steak a little longer and it still came back not well done! They got his order wrong twice.

This was an expensive mistake and I had to talk to the manager to get this removed from my bill. I had it replaced with a cheaper fried chicken sandwich that I took to go home and was allowed to keep my side dishes for free from the other meal. I'm glad the manager was willing to work with me on this and the sandwich tasted much better with half the cost of the steak. I was disappointed to hear that he couldn't redo the steak without the peppercorns in the crust because he claimed it was marinated that way and they wouldn't cook the meat without the highly peppered crust.

I tried to scrape the huge amount of peppercorns off the meat with my fork. It was as if an entire can of black pepper had been dumped on the meat and cooked on the grill that way. There was way too much peppercorns on the steak to make it worth $30 to ruin the flavor of everything else the meal came with. I won't be ordering that dish again! I don't know for sure if it's the Addison location or what but I never had this problem at the Lewisville BJs location.

Also my friend and I got sick from the restaurant for an entire week with flu like symptoms and I had to painfully struggle to work for the next 2 weeks. This could've been so much better but at least I had chicken as a consolation prize. My friend was unable to eat the undercooked steak so we took or leftover sides, pizookies, and replacement chicken sandwich with fries and left.

Hostess stand let me stand there while they chatted about personal matters and didn’t say goodbye. Food was fine, but dessert was forgotten about. It was not busy when I went so this was not due to a full section.
A bit better customer experience would be nice.

It was just kinda bad. We walked in and no one was there to seat us. The manager rushed by with other orders and said he would be with us shortly. He never came back. A waitress that’s was probably new came by and looked confused so she asked someone else. The other waitress was rude but sat us down near the bar. Mind you, we weren’t drinking that night and some of us were not 21. At our seats, the server came by and got our orders. He was polite but things went downhill from here. After the food and water got to us, we were not checked on at all. We ran out of water and just sat waiting for our waiter to notice us. Then I had to wave him down to get the check and other things. The food was not bad. The fried Mac n cheese balls were ok. Didn’t have enough flavor. The nachos were a large portion and pretty good but made me feel a little nauseous after. The pizookie wasn’t bad but some of them were a little too sweet. I just expected more and I was very disappointed.