The Lab
130 William St, Brisbane City QLD 4000, Australia
4.4
187 reviews
8 comments
G2GF+XV Brisbane City, Queensland, Australia
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Monday: 6–10
Tuesday: 6–10
Wedneasday: 6–10
Thursday: 6–10
Friday: 6–10
Saturday: 7–10
Sunday: 7–10
Tuesday: 6–10
Wedneasday: 6–10
Thursday: 6–10
Friday: 6–10
Saturday: 7–10
Sunday: 7–10
The staff is very efficient and friendly, didn't have to wait long for a drink.
Highly recommended!
The food was really good. Full of flavour, & definitely fresh.
I cannot fault the service, our waiter returned plenty of times to refill our glasses. And only once did we have to flag someone down so we could have coffee/tea.
My one complaint would be, that we had booked approximately 1 month before. We booked the cheaper version ( so not the bottomless champagne), on arrival, our waiter asked if we would like champagne, so we said yes, not realising that this would be the dearer version & not just a complimentary single glass. Management needs to have their staff be aware of what we have booked, OR should check to see if parties want an upgrade
We were quiet exited at first, but it just went downhill from there.
The service was extremely bad, not only did they ignore us but when they handed the menus to us with such an attitude.
Definitely consider being nicer to customers since they pay not only for the food but also service.
The scones were dry and crumbly (I can crack a walnut with them scones), the chocolate desserts tasted like they’ve been in the fridge for a week, the bread for the sandwiches were as dry as cardboard, the tea was weak and runny.
Btw, the entrance is on the George street (intersection of the George Street and Charlotte street)