Shoe Dept. Encore

This place will not warranty their products they sell. The Red Wing dealer said to return to them and they won't honor the warranty for the boots that they sell

My husband and I always purchase our shoes from here. Reasonably priced and good quality.

Young kid employee kept bothering me and when I told him loud and clear to not take the laces out of a pair of vans s-k8 highs he took them out anyway, but besides that it is a great shoe store if you are looking for cheap shoes.

Tony and I went here today to purchase him a pair of Steel Toe Sketcher Tennis Shoe Style for his work. They were not only a Great price of $80, it was also tax free weekend...and I joined their reward program and earn savings for my next purchase.

The shoes were exactly what he needed and wanted for work. Definitely will go back here again. Large store, helpful staff and great prices. Recommend highly!!!

Had to wait 15 minutes at a register for someone to check us out. I think someone needs to get a handle on that.

Came here because Shoe Carnival was imposing a forced face mask requirement and I gotta say glad I did. The gentleman Tyrone “hope I’m spelling that correctly”help me and my fiancé check out and he was awesome. Had a small problem with my purchase and he was quick to resolve the issue. Will definitely be going back for future shoe purchases.

I went to this shoe department and my 3 kids and their friends were looking at boots. I noticed some nice fancy looking boots. These boots got my attention. I keep going back to the boots and the price was 20$ in the clearance section. Son kept saying get it mom. mMind you, the price tag was the only thing that was on the box. It also had one boot for the right side and they keep the other outback. It fit nicely. Now, I decided to go ahead and purchase this nice set. I go to the front. Blow almost 200$ in the store alone. Thought i could retire my old boots at home. My son points out writing, infact all the boys do. It wasn't there before. It was descriptive on 2 different sizes. As I said the writing wasn't there before, I wouldn't have wasted money on a mismatch, I AM OCD. I would have noticed and I definitely wouldn't have purchased it. I took a retake on what happened. I know my kids and I was back in the clearance, the box definitely didn't have the writing. The label on the box, the shoe size label changed from an 8.5 to a 7.5. I remember placing the 8.5 on my right foot, not a 7.5 on my left. Be aware, they will con you. They will lie and change boxes. I am ocd and I remember this clearly when all this happened. The man even hid the words written on the box towards him so I wouldn't notice. It worked. I didn't notice until we walked all the way home. They are dirty, be careful. Make sure you take a picture of the box so they don't do to you like they have done to others and myself. Be on alert. They will rob you clean if given a chance. Always check your purchase. Do not trust them and please spread the word they do this and not many are speaking up.

Does not deserve one star. Bought a pair of shoes, and had one month. I wore this maybe 5 times, and the soles completely fell apart. I attempted to return them, but was told I could not return to the store, I had to contact the manufacturer. Very poor customer service!