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Shoe Dept. Encore

500 E Mall Rd Unit 220, Barboursville, WV 25504, United States

Shoe Dept. Encore
Shoe store
4
41 reviews
8 comments
Orientation directions
CPCM+C4 Barboursville, West Virginia, USA
+1 304-733-1709
shoedeptencore.com
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Google maps Shoe Dept. Encore
Monday: 10–21
Tuesday: 10–21
Wedneasday: 10–21
Thursday: 10–21
Friday: 10–21
Saturday: 10–21
Sunday: 12–18
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Eve Orosz
Eve Orosz
Poor customer service. I was there at least 15 minutes trying to find a particular brand shoe style. Could not find an employee for assistance nor was ever approached by an employee to offer assistance.
Brittany Coleman
Brittany Coleman
I have a difficult shoe size to find in store and online (women's 10 wide to extra wide). I was happily surprised that they had quite a few in my size but only a couple fit me decently. They were all really good prices too. They didn't have any styles or sizes in the brand I like though (asics) available that day though. Still a really nice store and the staff is helpful.
Tyler1780
Tyler1780
Great Store. They have the best deals on shoes around this area. Wonderful staff that loves to help you every step of the way. This store is one of the best in the district for sure. I would recommend this to anyone looking for shoes for any occasion
Bailey Kisner
Bailey Kisner301 days ago
Decent prices for the quality you want. Tons of options to choose from.
Lucille Ball
Lucille Ball362 days ago
The prices and selection can’t be beat, the employees are always friendly and helpful plus the manager Jeannie seems to lead by example which is what makes a leader someone good to follow
Shelby Lynn
Shelby Lynn1 year ago
They carry a select few shoes. I enjoy sketchers myself. I have also bought shoes here.
William Neace
William Neace1 year ago
We ordered shoes online for in store pickup, they charged our account and gave us an email confirmation saying they would have the order ready and would be available for pickup until Friday. I drive over an hour to the shoe store only to be told management canceled our order and I needed to pay for the shoes again even tho my account still shows where I already paid for them. I'm out my time, gas money, and the cost of the shoes and we still have to try and fight with their customer service to get our money refunded. What a waste. UPDATE: we've reciever a call back from the district manager, he wasn't concerned about us being dissatisfied with the situation nor did he offer anything in terms of keeping our business. Terrible customer service. We will not be shopping here anymore. This used to be one of our go to shoe stores, not anymore.
Brad Garner
Brad Garner10 years ago
Can sometimes find good deals as long as they are having sales if not they are a little bit expensive.
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