Jefferson Security Bank
1861 Edwin Miller Blvd, Martinsburg, WV 25404, United States
3.3
11 reviews
8 comments
F2QV+25 Martinsburg, West Virginia, USA
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–18
Saturday: 8–12
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–18
Saturday: 8–12
Sunday: Close
Customer service is horrible. They closed my account without even notifying me even though it was actively being used. Got the account reopened supposedly, had to call multiple times. Everytime I called they never tried to hear what I was saying and would start talking before I was finished saying let me get you this person or that person. Account was finally reopened and got my check deposited. Perfect or so I thought 🤔 go to use my card, it doesn't work. Drive to the ATM did a balance inquiry, it knows my account number but the card is invalid. Explanation please! Needless to say. I'll be closing the account after bills are finalized. In the beginning it was a great bank but I highly recommend you find another big with better communication.