Miami Springs Animal Hospital
9 Westward Dr, Miami Springs, FL 33166, United States
4.2
198 reviews
8 comments
RPC9+J2 Miami Springs, Florida, USA
Location reporting
Claim this location
Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–16
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–16
Sunday: Close
I have two dogs male and female, I wanted to get my female dog spayed and both dogs vaccinated. I purchase the Groupon deal for vaccination and called the place for appointment to get vaccination and spayed service same day. I found out they only do surgery on wed, which is a very busy day for me I asked them to accommodate me for Monday for both services (spay and vaccination) to be done same day since I do not have a car and I will take Uber. They accommodated me for Monday 05/04/20. That Mon morning they called me when I was already on my way to the Miami spring animal Hospital and said that the vet has called off just now and surgery may not happen today, I was upset and told them that I am already on my way and I paid for Taxi which is a lot of money since I am coming from far away. When I reach there I found out they have arrange another Vet to come from other location and perform spay procedure on my dog. After that everything went smooth, both my dogs got vaccinated and my female dog had surgery without any complication. Today is Post-op day 5 and my dog is already healed and doing great, they even called me next day to check up on my dog.
My dog was treated like a family here and I was very happy that they went out of there way to accommodate me and keep their word. I highly recommend this place. Also I would like to add they did not charge me anything extra, they offered other services but I was not force to buy anything extra. Also the estimate they told me over the phone for surgery, I was charge the same amount. I would highly recommend
Dr. Elizabeth who perform surgery on my dog and receptionist Julisa and manger who went out of there way to help and accommodate me. I am highly satisfied and have already refer one friend to this place.
For the record, the doctor that handled my pet was Dr. Cuesta. I do not have the name of the other doctor because she refused to show her face. Lastly, Nancy is extremely rude and lacks empathy.