Orlando Orthopaedic Center Orthopaedic Injury Walk-in Clinic
2911 Red Bug Lake Rd # 100, Casselberry, FL 32707, United States
4.2
133 reviews
8 comments
JMWW+JG Casselberry, Florida, USA
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 9–12
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 9–12
Sunday: Close
I've been here a few times before and Mr. Beverly/staff are amazing!
For those that have written reviews complaining about wait times, it is a walk in, but they also have appointments. Maybe that would explain people being called back that arrived after you.
I would recommend this office to anyone that is needing Ortho care.
After verifying Orlando Orthopaedics were in insurance network, I scheduled an appointment for my daughter through Orlando Orthos online scheduling portal. When I arrived, I had to redo some of the registration paperwork bc I was told the online portal wasnt working properly. I then sat in the waiting room for 3.5 hours, waiting for an insurance verification issue that I was LATER told would have been caught/avoided IF the portal was working correctly....
The registration squad there is a joke! They were NOT very helpful and definitely wanted me to know that I was creating an imposition for them to actually have to do a little work for that paycheck!
There were FOUR of them attending the registration desk. Each of them seemed very off-put by asking them anything. Heaven forbid they have to do any work AT WORK!!! How dare I interrupt their discussion of their weekend plans and where the other got her AhhhMAZING fragrance?!?! Was it bath & body or Victoria's Secret?!?! I must know!!!
After sitting there for 3.5 hours, I suggested maybe Yanni, Georgia, and Co. could find some time between their weekend planning and fragrance discussions to maybe manually pre-qualify anyone who made their appointment online. I mentioned that would likely prevent what happened to my daughter and I to someone else. Especially since she mentioned that they've known about the portal not working and have been dealing with the issue for "some time now". The eye roll I got from Georgia told me she did NOT appreciate my helpful tip. 😁
My super long story short- I have medical insurance, but after the 45 min drive to get there, sitting in the waiting room for nearly 4 hours with a kiddo in pain- we just got tired and worn down. I felt defeated and we had already spent half our day here. I wound up paying cash price just to get my 10 year old casted and get the heck out of there and home so she could rest.
Again- even though I have medical insurance- I walked out of there paying $270 AND I have to return two more times at $162/ea. AND we have to deal with Yanni, Georgia, and Co to check-in for our follow-up visits. 🤦♀️