Ability Rehabilitation

Best Physical Therapy i have ever received.
Erik & rest of therapists are very considerate and thorough while making you the best you can be.
I would recommend them to everyone!
I had a total knee replacement and I am already walking on my own without a struggle. I was able to tolerate everything.
They are pretty good working out the schedule also.
It’s been a great experience.

Terrible experience. Jenn humiliated me in front of other clients. She kept repeating some people have bad days. Put a cold pack on my injury and walked away. Came back repeatedly to keep at me for not reschediling when I came for help because of the pain. She is a therapist whom I though could
assist me. Boy was I wrong. Never went back!
Will not recommend this company to anyone.

4 years ago I sustained back and neck injuries as a result of an auto accident, and Ability Rehab provided me superb physical therapy services to maximize my healing and rebuilding of my strength. As a result of that excellent service I engaged them this month to assist in rehabilitation for a knee replacement surgery. Again, each and every provider there is superb in both clinical skills and the appropriate “bedside manner” to maximize my motivation and healing. On a scale of 1 to 10, I rank Ability at 15!!!

Very nice people to work with! They also make sure not to push you to where your in pain, only to where you can feel your muscles working.

The warmth and welcoming feeling is powerful. The staff takes the time to know the patient personally and their needs as well as their goals.

I recommend this rehab facility to anyone in need!! The receptionists are welcoming and do a great job of scheduling visits. The entire clinical staff is so kind and caring. Even when you're not their patient, you can tell they have a genuine care for all the patients. They make hard work as fun as possible and make the experience as comfortable as possible. Thank you for helping me build up my strength after my ankle surgery. I feel back to my old self again.

My first consultation with Chris was excellent. Very professional, knowledgeable and understanding of my injury and work schedule. He should get 5 stars.

When I first contacted the facility to verify that they are within my insurance network, the person I spoke with ran my insurance and told me my initial co-pay would be $50 and all subsequent sessions would be $7.50.
After my first visit I was told the initial co-pay was $75, which I paid, contradicting what I was told.

When I arrived for my second session I was told that the co-pay for each visit would be $75 not $7.50. I was very upset and asked why it now changed, they had no specific answer except that incorrect information was given to me.
They asked if I was able to attend once a week instead of twice, I said no, I could not afford that high of a co-pay .
A therapist overhead the conversation and came up to me and offered me printed material of exercises I can do at home. She was very sympathetic. There was another patient in the waiting area listening to this entire conversation.

When I got home I called my insurance company to verify that the information given to me was indeed correct.

Surprisingly, none of it was. I should have never been charged the initial $75, this does not apply to physical therapy visits. In addition, each visit is covered by a $30 co-pay not $75.

I chose not to go back to this facility for continuation of my therapy.

They need to re-educate the person giving out insurance information to patients or review their questionable billing practices, or maybe both.

I am extremely pleased with the professionalism of this clinic. They prepared me for my operation and my post op rehabilitation. Their concern for the soreness that I felt and the other aspects of my progress through this has been remarkable. Their guidance has been responsible for my return to normal life. In actuality I am stronger and have a better understanding of how to stay that way.