The Grill Doctor Of Boca Raton LLC

Today was my first time using The Grill Doctor - I will definitely use them again and recommend them to friends. I called yesterday and Monty came today. He made the repair quickly and gave me a number of tips on cleaning and using my grill. The charge was exactly what they told me it would be when I called for the appointment. Great service!

I needed to deep detailed cleaning on my grill, before it went into storage for a couple of months while I moved. I reach out and I will be honest I initially thought the pricing was a bit higher than I wanted to spend. I was wrong! The tech who came out did an amazing job, worked on my grill for half a day to make sure they got it looking brand new, I am not even sure the man took a break. From start to finish (inquiring to completed job) everyone I dealt with was very professional, pleasant and just a pleasure to work with. I will definitely recommend the Grill Dr to anyone in need of cleaning/repairs to a grill they want looking brand new .

Impeccable business and staff. The employees were helpful, understanding, polite and respectful. I was assisted by an employee named Will, who was an absolute pleasure to work with in helping me choose the right grill for me. I will continue to use the Grill Doctor for my various grill needs. Their experience is second to none as well. I highly recommend the Grill Doctor to all!

They do a fantastic job! They took the entire gas grill apart and cleaned every last part of it! They were able to get me on the schedule quickly! I highly recommend using this company!

Used this service a number of times and have never been disappointed. They always do an excellent job at a fair price.

Grill Doctor is fantastic!!! They were out at my house the day after I called and took care of the entire job of refurbishing my grill! I could not believe how it looked when it was done! It looked brand new!! Very nice customer service. Price was very fair! Thanks Grill Doctor!!!

I guess I was totally fooled by the reviews. I called June 30th to book an appointment for someone to look at my built-in grill and determine why the flame was always so low. They said they could not get there until July 9th, which I said would be fine. No confirmation, or communication until July 9th when they called and said we cannot look at the grill until you sign and send us a credit authorization to charge the $125 house call fee. We scrambled to to get the authorization signed and sent back. They apparently put a meter under the grill (I wasn't home) and said you have a gas leak, DO NOT use the grill. This was on a Friday, and they said they would have a fix estimate out on Monday and be back in touch. I have not heard from them, or been able to reach them since. When speaking on Friday the 9th, they did not tell me where the leak was, but said they would need two people to come back and redo all the lines. After a few Google searches, I see there are better ways to determine where the leak is and redo the fitting. Absolutely terrible communication and service. I plan on contesting the $125 charge, as they did nothing!

Had a great experience with the grill dr.
Installed a new/replacement built in Lynx grill.
I feel very comfortable with recommending them.