Marco Ace Hardware

Store picks and chooses what they want to return/exchange. Bought a “universal” fitting, when I got home it didn’t fit. Store said I couldn’t exchange it because it was opened. “Home of the hassle free return” it says on the receipt. I wanted an exchange and literally bought it minutes prior! Ordered the proper part on Amazon for half the price. Bad business practices right there!

I had a very pleasant experience today. A sales associate had offered me assistance and it turned out to be the owner of the store. Got the help I needed and as a bonus had an awesome conversation. Love this store.

Went there at 6:15pm today. Went to the door and realized I forgot the bulbs that I had to get replaced in my car. Went back in to store door and doors were locked and they shut the lights!!! There were two other cars that pulled up both people went to door and found it locked!!! Website says it’s open until 7pm!!! I’m so mad! I hope the owner sees this review!

OK, once I could see but AGAIN today I picked an item CLEARLY marked "$1.99" with SEVEN items in that same spot only to be charged $3.20 at the register. I explained to the guy that he was incorrect because it was marked $1.99 so we walked over to the spot & he said "these must be in the wrong spot" so on PRINCIPLE ALONE I asked for the $1.99 price & he just said "nope" & said it was $3.20. I will never shop here again and I would one you to do the same

Total disaster this place is. The owner is a walking insult to his customers. Stay away; there are far better hardware stores on Marco. I will never step foot in this hardware store again.

Staff is very friendly and helpful. They are slim on stuff but get the job done

The staff is attentive to customers. They made promptly a key copy for me. I also bought some household supply here. Prices are reasonable.

These guys are great! Helped with everything, and we had a long list. Best hardware store experience you can ask for.