Good Year

Very pleased. Ordered tires for the RV and they got right away, even before I was in town. I arrived after they closed and they offered the driveway for us to park in overnight so they can get started early in the morning. Sure enough they got started on it even before they officially opened. Was out of there before I thought I'd be. Good job to the Goodyear team!

Just got a lift done on my 4Runner. I dropped it off at open 730am Monday with the promise it would be done that day. I had called ahead the previous week. I was called Monday afternoon and told they were short staffed so couldn’t get it done. Fine, stuff happens. No problem. Wasted time dropping and picking up but still got the oil changed. Let’s reschedule. Brought it back at shop open 730am Friday as scheduled and agreed. Was told there was one other car in front of me, but I was next and it was promised to be done that day. Never receive a call with any update that it’s ready. Called the shop back around 2 just to check in. They said it “should” be done by shop close. Never receive a call back. Called back at 430… shop closes at 5. Was told they were just wrapping up the alignment. Okay. Great. Done by the end of the day as promised, right?
However, upon pickup, after asking before I left (not being told) if there is anything I should know and if everything went smoothly, I was told that there are a some dash lights on and that if they don’t go away over the weekend, I can come back next week to have them checked out. In my opinion, that is not a complete job. The ABS warning, slip indicator lights are on and the 4WD is flashing in error. I cannot even engage 4WD any more. These lights were not flashing when I left the car there. I feel like I got bumped to the back of the line and then rushed out the door without the job being completely done. Now I have to waste my day again dropping off and picking up to get the job completed. It was very frustrating.
On top of that, there is a big gouge/scratch out of my right rear bumper that I am certain was not there before! It even looks like someone tried to wipe it off or buff it out. Not informing me of it is not okay. I understand stuff happens but at least be honest and have some integrity about it.
About a week later I hear a rattling noise coming from both sides of the rear of my vehicle. Upon close inspection, it turns out the the sway bars on each side are disconnected and had now shifted down after driving and were rattling against other metal parts of the vehicle. Had to reconnect them myself. Again, an incomplete job by people not paying attention to detail… and a terrible experience.

I didn’t pay $600 to have my car returned in worse condition. I won’t ever return to this shop and I would recommend you stay away unless maybe you’re just getting new tires. But even then, be wary.

Excellent service and knowledgeable staff. Patched my tire for free in just under an hour. I'll be buying my next set of tires from these folks.

Used for tires and they put weights too high got caught in front brakes and around rim. Wife used, only to have keys left unobtainable and forced to wait after hours whilst raining. Thanks for trying to help but more than a few things wrong in my or my wives 3 visits.

I have a custom van that I needed a tire on. My current setup is slightly stretched since my rims are 9 in wide. These guys didn't question me. When I told them my size I needed they were straight to the point and have nice old school manners. Quick and no bull. We'll be going here for my tires from now on

Not ever again, they quoted me a price for two tires and went up 100.00 bucks on each tire when I came to get the word done plus my oldest son got a job and he's trying hard, all that owner did was be little him and bullied him!!

We blew a tire on our camper on our way back to Indiana. They were courteous, helpful and quick to get us back on the road. We got four new tires mounted and we were on our way in no time! Highly recommend them!

Great service, very professional, friendly, and quick! Mr. Jimmy and his technicians were knowledgeable and skillful which allow my experience to be WONDERFUL!

Good Year Tires of Milton will forever be my go -to shop in the future for my automotive needs, for sure!