Tim's Mail Place

The best customer service I've had in a long time! Tim is extremely friendly, helpful, and professional. He went above and beyond to ensure that my package (which I was sending to Croatia) was sent as cheaply and safely as possible. On top of that he even gave me 5% off!

I'll never go to FedEx or UPS again! Thanks Tim!

Usually a pretty cool guy to talk to when dropping off shipments for my company. Today, however he was rude from the time I stepped into his establishment. He has walked that fine line of been rude a few times before. I couldn't figure out if he was trying to insult my intelligence, or missed breakfast. I usually don't write reviews, but instead of returning the energy he gave to me, I will write this in hopes Tim treats all his paying customers with some respect.

I have utilized Tim's Mail Place for nearly 4 years for personal and business needs. Tim is knowledgable, respectful, and thorough when it comes to all of your shipping needs. His customer service is above and beyond and prices are reasonable. I highly recommend Tim's Mail Place.

I've been going to Tim's for years and never had a bad experience! He and his employees have always been nice to chat to and I've gotten good pointers about mailing stuff that I still keep in mind.

Only listing 1 star because I couldn't do half of a star... I went in thinking I should help a small local business vs. the US Post Office and received one of the most bad experiences of simple customer service I've ever encountered! I had to ship a plastic not fragile product and let Tim know I didn't want to pack with any packing peanuts because it was not necessary and I didn't want to pay any extra cost as a customer and he turned so surprisingly rude. I was dumbfounded! He then proceeded to tell me that he has 18 years of experience and knows best and won't pack my items or ship it without it... Then says I can take my items to mail elsewhere...This guy does not want to meet customers where they're at nor does he care if he gets repeat customers or not. Never going back! Be careful with Tim! He doesn't give a .....

Michelle was great! I came in today to ship items for my small business and she was so helpful! I watched her interact with other guests who weren’t so nice and she still maintained a positive and professional attitude! I’ll most definitely make this location my new shipping place. Cudos to Michelle!

Tim is helpful and knowledgeable about shipping rates, methods, etc. He always has the proper supplies for my shipoing needs. Tim also takes great care in processing my packages for shipping, ehich I do several times a week. Many of his PO box customers rent boxes here because of his consistent level of professionalism and reliability, even though they no longer live in the immediate area. The business is very dog friendly too. He also sells the products made by local artisans like books, original photos, paintings, laser cut wood objects and jewelry.

Called to ask a question only to get yelled at by Tim himself and told to hurry up because I'm taking too long. Apparently he had a mess he was cleaning at the moment, so I told him it was fine and that I could call back and ask later when he wasn't busy, only for him to get louder and tell me to ask it now or don't bother. "Super-Star Customer Care" is a bit of a stretch, I'd say...