Relax The Back

I love this store. Just going in and browsing around makes me feel great. I bought many products at this store and was always well served. Billy- the store manager was very helpful. I bought 4 ergonomic chairs here last month. They not only delivered on time but they fitted and adjusted each chairs to suit individual need. For one chair I had to call them twice to adjust and they did that without a hassle.
I will shop there again.

We had been through 3 massage chairs under different brand names over the last 10 years and looking for a new chair. We went on line to do some research and actually tried out other top of the line chairs and brand within the Dallas area and finally decided on the new Inada Dreamwave at Relax the Back on Belt Line store in Addison. I used the chair every morning for 30 minutes. Our family including my daughter enjoys this new chair.

Went in to just "look" at a bed, but they beat the website price for the manufacturer. WOW. Be patient if they are busy because the salesperson is very attentive, knowledgeable, and helpful. You will be helped and not rushed out the door. Had our bed a year, just went back for a work table, pillow, sheets, massager, and a TENS unit. Have recliners that are a few years old. Worth the money.

We recently purchased a Human Touch Massage Chair from Relax the Back in Addison, TX. We could have purchased this chair from Costco or other sources, but the service provided by Lynn Richter at Relax the Back is incomparable. We have purchased many chairs and other products from Lynn over the years because of her patience, knowledge, and commitment to complete customer satisfaction. She is an outstanding person who works for an outstanding company, and you will not go wrong shopping here.

I have been working with Mary Ellen Nguyen on and off for the last few months, and she is outstanding! I would recommend her to anyone.

Relax The Back made sure our experience was top notch! Even through some bumps along the way, the outcome was very positive. We will definitely be using them in the future for other purchases.

We purchased our zero gravity chair on January 14 and cannot begin to express our gratitude to each person who helped us! Lynn helped us choose the best chair for us initially. Jonathan followed up with making sure delivery and set up was quick. Joseph was amazing with some particular needs we had and Alex, who knows the mechanics of the chair, timely set it up in our home and made sure everything was working properly! What knowledgeable, kind and efficient employees at this store who have made us feel special to them. This team has won our loyalty! We highly recommend Addison Relax the Back store!!!!

Thank you Lynn Richter for the excellent customer service you provided to me in purchasing my much needed "Zero Gravity" Recliner. Your knowledge and patience made the experience less tasking for a first time buyer. I would highly recommend the Addison location!!!