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Crown Audio Video Inc

4253 Kellway Cir, Addison, TX 75001, United States

Crown Audio Video Inc
Electronics store
4.5
30 reviews
8 comments
Orientation directions
X5C5+PW Addison, Texas, USA
+1 214-377-9434
crownaudiovideoinc.com
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Google maps Crown Audio Video Inc
Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
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John Michael Stewart
John Michael Stewart
Crown A+V designed, supplied, and installed all my AV equipment for my office and home. They were professional, quick, and gave me a wonderful system. In addition, the cost was better than other professional AV installers. I have met each member of the team and been impressed with all of them. They know their business and what would work with my needs. John Dunn also gave me different options that could be done within my budget. I will use them for any future AV jobs I have. I cannot recommend them more.
Nicole Kramer
Nicole Kramer
Crown Audio Video did an amazing job on the TV install in our bedroom. They installed a new TV and a sound bar. The staff was professional and very punctual. They showed up at exactly the time they said they would, completed the install, and cleaned up afterwards. I couldn't ask for better service. I would recommend them to anyone. Thank you Crown!
Sarah Cooper
Sarah Cooper
Wade and the technicians were EXCELLENT! Quick response time, fair pricing, quality service for a great price! We needed a very large conference room tv installed and another relocated. There was some fabrication and wiring installation required for both. They made it happen, and made the process easy! They are very thorough in their work and accommodating to your needs! I would recommend them to anybody and use them again any time we need their services.
Toy White
Toy White
We had a huge entire house (6000 sq foot home) set up 1.5 years ago with the original Crown Audio company. Needless to say right away we encountered some sound issues... they would come out and not be able to rectify... it wasn’t major issues but for someone who expects top of the line surround system to work, and all systems to work in Synergy... it wasn’t good enough. Today the new owner came, and he was fantastic and clearly knew right away the problems and how to resolve them.. AND THEY DID... the sound has never sounded better in our theater and he was precise about measurements to theater chairs and such... we are so happy this new owner purchased this company. He also shared tech ideas for some of our other TV systems in the house. We are so happy for these new owners who know how to do it right! Thanks again, and now we will call for new projects, and will recommend you as well.
LuJenny Garcia
LuJenny Garcia
Amazing service and technical know how to make your home operate perfectly!! Jeff and Rick plus the tech team did an amazing job helping us get set up and then doing some additional work in our Game Room. Great recommendations and IMMEDIATE help with a few challenges we had along the way. Great customer service! Bravo to the whole team at Crown!
Lacy Cole
Lacy Cole1 year ago
UPDATE: These guys are still amazing!!! We are finishing up our pool project and Crown Audio has perfected the tie in for the AV from our house and back patio, now to our pool and cabana area. It's flawless and so much easier to control everything now from one remote or our phone apps. It all sounds and looks great! Everything from James perfecting even the small details of the overall job we requested down to Emerson and his team installing it all in the time frame they set aside. Just as the last time we worked with him, Emerson is very professional and efficient. In fact, this team was the best set of contractors of our entire house and pool build. No issues or complaints, very stress-free and thorough. We cannot recommend Crown Audio enough!!

Every encounter with Crown Audio has been great, including their excellent communication! We had our brand new home build set up for surround sound in the living room, gym and outside patio, along with tv mounts in those areas plus a couple more. From Brad (who sadly is no longer with Crown Audio due to the pandemic release of employees) meeting us at the building site before walls were even up to map it all out, to Josh taking over communications for Brad, to Emerson coming out for each install and finally to a replacement tv mount that they did for us on the patio due to the original mount not having a tightening bolt so the wind wouldn't knock it around. These guys have been so wonderful and we are hoping they are able to take on our new outdoor pool area we are wanting to tie in the surround sound to, that they've already perfected.
Sideous
Sideous10 years ago
I had an up and down experience with Crown. Their technicians and equipment installers did a great job however the sales staff left a lot to be desired.

I was still hoping to give them more business but an unprofessional/insulting email (with some bold and false accusations) from one of their sales staff (along with less than ideal past interactions) really pushed things over the edge. There were other small omissions in their delivery that I wasnt happy with (example, lack of RJ45 plugs on Cat6 cables already paid for), but I was ready to give them a pass on it, looking at the overall workman ship.

I am an audio and network equipment geek and have bought lots of equipment over the years from AV dealers, in other words this wasn’t my first rodeo, so I was a little disappointed at the lack of long term relationship building.

It would be unfair for me to not call out the great work their technicians and cabling guys did, they went the extra mile and were very courteous and kind to deal with.

I’m hoping this was a one-off type situation, but since sales is an integral part of the customer experience as a whole, it is hard for me to recommend Crown at this point
Cristina Alvarez
Cristina Alvarez10 years ago
Chris and his technicians did an amazing job setting up our outdoor speakers and TVs. They were very detailed and at the end of it I had them set up our home security with them as well! They truly went above and beyond.
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