Staples

Decent Staples location that normally isn't too busy at any given time. But they must do a decent business because I've had issues multiple times when items are out of stock and it take a them forever to restock. There are some things, like the staples brand by set a in certain sizes and basic colors, that I swear have been out of stock since the school rush back in August. The staff is friendly and helpful. I'm always greeted when I walk in and tend to be asked by multiple people during a trip if I need any help.

I was greeted as soon as I walked into the store. Then asked if I needed help. I knew what I needed so just headed back. There are a certain type of sales tags that are difficult to find but this location had plenty!
Next I walked over to look at office chairs as I’m in the market for one. I couldn’t find anyone in the back of the store to answer my question nor were there any chairs like I’m looking for.
The store was nice and clean. All of the items were stocked. No empty shelves. Overall a nice store.

Muka was very helpful, efficient and polite when I and my wife requested document scanning service. Muka provided us with excellent service. We look forward to our next visit to staples and interact with Muka. His service is 10/10.

Very nice staff. Was in and out and got exactly what I needed in a very timely manner. Definitely recommend for printing!

Had what I needed and when I had a minor issue with an order, Jalen took care of it immediately. Great service!!!

I've been a customer of Staples since forever. However, this particular store exemplifies quality customer service by far. I purchase small items - calendar refills, pens, paperclips, etc., and it was suggested opening a rewards account which I did. While I don't have a mass amount of points, I'm watching them grow slowly.

I wasn't aware of other services I could take advantage of: UPS shipping, printing, copies which were a great help as your store is convenient to my home and was one-stop shopping. I received a flier with a coupon for free shredding. I was thrilled! I had several bags of confidential paperwork would've paid a 3rd party by the pound or waited for a "shred event" which wasn't happening any time soon. I wish I could remember the name of the young lady in the copy area who went out of her way to assist me, not only with the process, but with that strange machine called a "printer/copier" and the shipping process. She was the only employee manning that department at the time and, although busy, took control and managed to keep the line moving quickly.

While I'm always treated extremely well while entering the store and asked if there's anything I can be helped with during my visit, there's a particular employee who stands out. I was recommended by Lenovo to contact Staples who is an authorized repair dealer to assist with an issue I was having with my PC. Trevor spent time with me over the phone and recommended coming in for a specific wire. Upon visiting, he not only found the wire, but price-matched to the website, saving me $10.00. My receipt also included an additional $10.00 coupon towards my next purchase of $20.00.

With another issue this past weekend (and the opportunity to purchase much-needed items with my $10 coupon), Trevor provided me the name of a 5-Star local repair company who would be able to assist better. His honesty went a long way; many companies could have attempted a fix which would have destroyed my computer, causing great damage.

Thank you, Trevor and the Addison, TX staff for making each of my visits pleasant. With many other options for my office supplies in the Dallas area, you always make me feel like your only customer. Good job!

People at the print service were awesome. Super helpful, I appreciate it. Helped me in a time crunch and held my order for me afterward. Really nice. Awesome staff. I’d give 10 stars if I could. Happy Holidays!

I just want to say how much I appreciate the print services at this location. They are always so helpful to me and are conveniently located. Shout out goes to Jalen and JJ who have both helped me recently. Thank you again.