Batteries Plus Bulbs

Dear Batteries Plus

On behalf of the management, staff .. I would like to congratulate you on the outstanding and exceptional customer service that you showed in the last couple of months, days, weeks.

Almost all of the clients showed great satisfaction levels while dealing with you and valued your fast response in particular.

We are all very proud of you and appreciate your dedication and commitment. Your work is important for the organization and is one of the things that keeps us going forward.

Thank you very much. Keep up the good work

They win.. This is one of the most helpful and reasonable places I've ever been to. Great business model with great people that are smarter than most.

Harley battery died this morning. I called. They said still under warranty. May take a couple hours to charge it enough to test it. Got there. Tested right away. Free replacement with no prorate. In and out in about 8 minutes. Thank you guys!

Needed to order a battery and the staff was great about making sure I was getting the correct battery and keeping me informed as I waited for its arrival

TLDR: would I go back? No
EDIT: review stands after reply from store mgmnt.

Rude staff, big attitudes, clean place, but their mood changed it quickly. Just came in for a small watch battery, for a Swatch none the less, which I had the battery in my hand. They ran over me and talked very poorly, almost cussed me out. I had no idea why, I was with my elderly parents, I asked my folks to leave because of this. She was also going to change my dad's watch battery, we went to another " batteries plus bulbs". I love this chain, always nice. Just bad experience here. I strongly recommend against this location.

Came in for a screen replacement. Super quick and easy. Same day turn-around for repair. Fair price.

Store #145 (Belt Line) James is great. Our battery was dead and when we finally got a jump and got to his store he was able to replace it in no time. Which was not easy b/c of all the extra battery holders and covers he had to remove. He took care with it and did a great job removing and then replacing it and did it all in such a short time. It would have taken us hours! Thank you James! We very much appreciate it!

Very knowledgeable and helpful staff.
Clean store, huge selection of batteries for cars, boats, wheelchairs, key fobs, and so much more.

Bought a battery there 2 years ago, and recently it would not start my car. Took the old battery to the store, they retrieved it from my car, tested it, told me it was a dead battery, they looked up my purchase with my phone number, told me it was still under Warranty ... they printed off an exchange receipt for the return, grabbed a new battery if the shelf, and carried it to my car.

I was in and out of the store in 10 minutes. No hassle, no agonizing questions, no attempt to upsell me a "better battery" and best of all, they did not prorate the exchange!

Great customer service, and kudos to Batteries Plus for being a company with integrity and standing behind their products. I've purchased several batteries here, and this is the first time I've ever had an issue. With their amazing warranty and great prices, there's no reason to buy any battery elsewhere.