Volvo Car Częstochowa

(Translated by Google) We would like to thank you for your professional help in taking our car to the workshop and diagnosing the breakdown that took place during our trip home from vacation. A nice employee also helped us in finding a hotel and ordering a taxi, as the failure turned out to be so serious that we were forced to spend the night in Czestochowa. Five stars which we give is not enough to repay for the help, professional service and empathy shown. Thank you!

(Original)
Serdecznie dziekujemy za okazana profesjonalna pomoc w trakcie przyjecia naszego samochodu do warsztatu i djagnozowaniu awarii, ktora miala miejsce w trakcie naszej podrozy z wakacji do domu. Przemily pracownik pomogl nam rowniez w szukaniu hotelu i zamowieniu taksowki gdyz awaria okazala sie na tyle powazna, ze zmuszoni bylismy nocowac w Czestochowie. Piec gwiazdek ktore przyznajemy to za malo aby odwdzieczyc sie za okazana pomoc, profesjonalny serwis i okazana empatie. Dziekujemy!

(Translated by Google) Salon and service worth recommending, professional, professional customer service at a high level.

(Original)
Salon i serwis godny polecenia, profesjonalna, fachowa stojąca na wysokim poziomie obsługa klienta.

(Translated by Google) From the entrance, friendly staff. Professional and matter-of-fact valuation. Great campaigns and promotions, which translates into affordable services. After all, the car must be returned after the washer. I sincerely recommend to all Volvo owners and I will definitely come back to you.

(Original)
Począwszy od wejścia, przemiła obsługa. Fachowa i rzeczowa wycena. Świetne akcje i promocje, co przekłada się na cenowo przystępne usługi. Po wszystkim auto do zwrotu po myjce. Szczerze wszystkim posiadaczom volvo polecam i na pewno wrócę do Was.

(Translated by Google) I have been a Volvo user for 3 years. The first visit to this showroom in connection with the review is for me a qualitative leap in customer service compared to the Bielany Wrocław Volvo Cars showroom (I recommend avoiding it). Competent and friendly registration service. They were able to call me back from the service department when they were busy earlier. Confirmation of the date by phone and SMS. The review was efficient, the defects indicated earlier were fixed, the declared amount was consistent at the end, the willingness to answer my questions. I recommend. Applause for registration and service.

(Original)
Jestem użytkownikiem volvo od 3 lat. Pierwsza wizyta w tym salonie w związku przeglądem to dla mnie skok jakościowy w obsłudze klienta w porównaniu w salonem Bielany Wrocław Volvo Cars (zalecam omijanie go z daleka). Kompetentna i miła obsługa rejestracji . Potrafili oddzwonić do mnie z działu serwisu, gdy byli wcześniej zajęci. Potwierdzanie terminu przez telefon i sms. Przegląd sprawnie, naprawienie usterek wskazanych wcześniej, deklarowana kwota zgodna na koniec, chęć odpowiadania na moje pytania. Polecam. Brawa dla rejestracji i i serwisu.

Hi,
It's been one year since I was driving from UK through Poland with my family. We experienced some issues with turbo in our XC90 and closest Volvo car dealer was at Czestochowa. We called in and they were waiting for us even though they were calling a day.
Such a long story and only me and my family knows what we went through back then. However Czestochowa personal starting at reception all the way to the top, they were really helpful and thanks to them I could organise the rest of our trip to Slovakia. We have been offered another car from them while our was at the back looking after. Hotel for one night, and nice walk around the town following day. The way they looked after our kids I did not experienced even in UK.
Bottom line is they did not have to do all this and they did.
Big THANK YOU to all of you and wish you all the best.

Rudy and family

(Translated by Google) Competent service makes you not want to leave the salon.
Mrs. Monika from the customer service department deserves more than 5 stars.
We were with my wife over 2 years ago and it was correct.
Now it's a showroom at the highest level.
We will recommend.

(Original)
Kompetentna obsługa sprawia że aż nie chce się wychodzić z salonu.
Pani Monika z działu obsługi klienta zasługuje na więcej niż 5 gwiazdek.
Byliśmy z Żoną ponad 2 lata temu i było poprawnie.
Teraz to salon na najwyższym poziomie.
Będziemy polecać.

(Translated by Google) Professional approach to the customer, service at a high level, I am very satisfied. Thank you very much 😊

(Original)
Profesjonalne podejście do klienta, obsługa na wysokim poziomie, jestem bardzo zadowolona. Dziękuję bardzo 😊

(Translated by Google) Inspection and oil change in my XC60 done at the highest level, may it always be so.

(Original)
Przegląd wraz z wymianą oleju w moim XC60 zrobiony na najwyższym poziomie, oby tak zawsze.