Riga Central Library, Kengarags library

(Translated by Google) Polite staff, good atmosphere.

(Original)
Pieklājīgi darbinieki , laba gaisotne .

(Translated by Google) The renovated library itself is good - in terms of appearance. It could not be said about the employees that well, etc.
Before the renovation, I had visited this library several times and the staff who worked at the time were much kinder and knew how to work with clients.
As before the renovation, I decided to take the books and magazines. The woman sitting in the adult section kindly indicated that the books she wanted to return to the library should be brought to the info corner in the children's section. Everything's fine, I'm taking it. I say that I want to return it to the library ... In an unkind tone, even in spite of what was brought, it was said that they did not need waste paper.
EVEN IF YOU HAVE BEEN BROUGHT! At least you could look around and select what you don't need, then I'll take it and throw it in the rubbish bin that is right next door! It was a real shock! Then, however, he looked at the magazines and was so kind that something was picked up.
There was a need for printing services and, in the meantime, an employee who did not accept books as a normal employee had taken with other clients. I went to the first employee to ask if the books really were not accepted and everyone should be thrown in the trash, they replied that they only accept new books in good condition. I then took one such book out of my bag and showed it to an unkind employee. Which was then tolerated and indicated where the books brought could still be placed.
I may not be a normal person, but it seems to me that this is not a normal way to communicate with a client.

Do you think that we could not first let everything that has been brought to be shown, choose if there is something valid, and then say the rest - sorry, but unfortunately we will not need this material? I think that would be logical. Instead of immediately, even in spite of it, untangling with "We do not accept waste paper" ...

Damaged spiritual in the morning. Super.

(Original)
Pati izrenovētā bibliotēka ir laba - izskata ziņā. Par darbiniekiem gan nevarētu pateikt, ka labi, u.t.t.
Pirms renovācijas biju vairākas reizes apmeklējusi šo bibliotēku un tie darbinieki, kas strādāja toreiz bij daudz laipnāki un prata strādāt ar klientiem.
Kā tas notika arī pirms renovācijas, izlēmu aiznest grāmatas un žurnālus. Sieviete, kas sēž pieaugušo nodaļā laipni norādīja, ka grāmatas, kuras vēlās atdot bibliotēkai, jānes uz info stūri bērnu nodaļā. Viss kārtībā, aiznesu. Saku, ka vēlos atdot bibliotēkai... Nelaipnā tonī, pat nepaskatoties, kas vispār ir atnests, tika pateikts, ka viņiem makulatūra nav vajadzīga.
PAT NESKATOTIES, kas ir atnests! Vismaz varētu sapkatīties un atlasīt, ko nevajag, tad es aiznestu un izmestu to atkritumu tvērtnē, kas tepat blakus vien ir! Bija īsts šoks! Tad tomēr apskatījās žurnālus un bija tik laipna, ka kaut žurnālus paņēma..
Bija nepieciešami izdrukas pakalpojumi un pa to laiku tā darbiniece, kas nepieņēma grāmatas, kā normāls darbinieks ņēmusies ar citiem klientiem. Aizgāju pie tās pirmās darbinieces apjautāties, vai tiešām grāmatas nepieņem un visas jāmet miskastē, atbildēja, ka pieņem tikai jaunas grāmatas labā stāvoklī. Izņēmu tad vienu tādu grāmatu no somas un rādu nelaipnai darbiniecei. Uz ko tad izrādīja iecietību un norādīja, kur tomēr var novietot atnestās grāmatas.
Varbūt neesmu normāls cilvēks, bet man liekas, ka tas nav normāls veids saskarsmei ar klientu.

Kā Jums šķiet, vai nevarētu sākumā ļaut parādīt visu, kas ir atnests, izvēlēties, ja ir kas derīgs, un tad par pārējo pateikt - piedodiet, bet šis materiāls mums diemžēl nebūs vajadzīgs? Man liekas, ka tas tik būtu loģiski. Nevis uzreiz, pat neskatoties, nošoķkēt ar "Mēs makulatūru nepieņemam"...

Sabojāts garīgais no paša rīta. Super.

(Translated by Google) The library is made of very good material, they always open glass bottles about it

(Original)
Очень из хорошего материала сделана библиотека, всегда открывают стеклянные бутылки об неё

(Translated by Google) Clean and pleasant environment.

(Original)
Tīra un patīkama vide.

(Translated by Google) Great library and staff

(Original)
Прекрасная библиотека и работники