PetCity Akropole

Very good vet clinic

(Translated by Google) Were at Dr. Dan.
The doctor deserves 10 stars.
Very competent, pleasant,
Friendly.
Our 2 cats felt comfortable and relaxed at Dana's appointment.

(Original)
Были у доктора Дана.
Доктор заслуживает 10 звёзд.
Очень компетентная,приятная,
Доброжелательная.
Наши 2 котика на приёме у Даны чувствовали себя комфортно и спокойно.

(Translated by Google) I don't recommend going there. I needed to buy medicine. They said wait, okay. I'm waiting for two ladies to decide the issue of charging, whether it works or not. I was not served, I turned around and left.

(Original)
Не советую туда ходить. Мне надо было купить лекарства. Сказали подождать, хорошо. Стою жду ,пока две дамы решают вопрос о зарядке,работает она или не работает. Меня так и не обслужили,я развернулась и ушла .

(Translated by Google) This rating is for the online store! Registration is endlessly problematic. While (the IT specialist of the online store) corrected the errors, the accumulated money was lost. And it was not the smallest amount!

(Original)
Šāds vērtējums ir internetveikalam! Reģistrācija bezgalīgi problemātiska. Kamēr (internetveikala IT speciālists) laboja kļūdas, uzkrātā naudiņa tika pazaudēta. Un nebija tā mazākā summa!

(Translated by Google) Thank you very much, the second time they save my friend.
Everything is fast, clear, understandable and treated with special attention. Bow to Dr. Yana
Of the minuses, only the price

(Original)
Спасибо огромное ,второй раз спасают моего друга.
Все быстро ,четко ,понятно и относятся с особым вниманием .Поклон доктору Яне
Из минусов только цена

(Translated by Google) Very very bad customer service. We placed an order in the online store. The wrong item was sent. I'm calling and asking if it's possible to go to the petcity closest to home and exchange it for the real one (I checked their website that the right product is available in the petcity in the backyard). Answer - no, it is not possible, you have to go to the Acropolis. I explained that it is getting very far for us and I asked them to come up with a solution - I did not receive any apology for this serious inconvenience. Not a single word to make things better or show any remorse for this mistake. Also in the store when I left - the same indifferent attitude. A pitiful and ill-conceived system for dealing with such situations and the exchange of goods.

(Original)
Ļoti, ļoti slikts klientu serviss. Veicām pasūtījumu internetveikalā. Tika atsūtīta nepareiza prece. Zvanu un jautāju vai iespējams mājām vistuvākajā petcity braukt un samainīt pret īsto (viņu mājaslapā apskatījos, ka piemājas petcity ir pieejama pareizā prece). Atbild - nē, nav iespējams, jābrauc uz Akropoli. Paskaidroju, ka mums tas sanāk ļoti tālu un lūdzu, lai panāk pretī ar risinājumu - nesaņēmu nekādu atvainošanos par šīm pamatīgajām neērtībām. Nevienu vārdu, kas uzlabotu situāciju vai izrādītu jebkādu nožēlu par šo kļūdu. Arī veikalā, kad aizbraucu - tāda pati vienaldzīga attieksme. Nožēlojama un nepārdomāta sistēma kā risināt šādas situācijas un preču apmaiņu.

(Translated by Google) Fraud and incompetence! :
When recording, she clearly formulated the question: Is there a specialist on the spot who can determine whether or not the pregnancy is false in a dog and do some kind of analysis. Answered: yes.
After the examination, the doctor said that he could only make an appointment with a reproductologist, since there was not enough competence.
To the question: I came with this question, they said that I still have to pay for the visit.

(Original)
Обман и не компетентность! :
При записи четко сформулировала вопрос: Есть ли на месте специалист, который может определить Ложная или нет беременность у собаки и сделать какие то анализы. Ответили : да.
После осмотра, врач сказал, что может лишь записать к репродуктологу , так как не достаточная компетентность.
На вопрос : я с этим вопросом и приезжала- они сказали, что я все равно должна оплатить визит.

Friendly , professional employee (I.A.) at the klinika counter, she gave me good advise for my dog 🙂