Greencross Vets Moorooka
111 Beaudesert Rd, Moorooka QLD 4105, Australia
4.8
181 reviews
8 comments
F29F+R9 Moorooka, Queensland, Australia
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Monday: Close
Tuesday: Close
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–13
Sunday: Close
Tuesday: Close
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–13
Sunday: Close
I went to pay and was told it would be $136.90 for his health check, zen tablets and vaccine. I asked the receptionist why I was being charged a health check when the vet didn't do one and I have to come back in 6 months after drugging him for a health check.
Receptionist said she didn't know and would check. Next minute a rude male comes out (Shaun I think I heard a customer call him) doesn't introduce himself, doesn't say hello just says "that's the cost". I explained to him the vet said no health check was done, she sold me tablets to zen him out for 6 months time so she can do a health check. He said "we tried to check him but he swiped, so you still pay that fee, and if you want to come again in 6 months that is your choice".
If you are going to speak to customers that are purely going off what the vet told them how about you have some respect and manners. Overcharged and disrespected is not what I expected from a receptionist and a guy brought from the back. So rude!
Asked questions and listened to what my concerns were