RACQ Eight Mile Plains Office
2649 Logan Rd, Eight Mile Plains QLD 4113, Australia
4.1
384 reviews
8 comments
C472+9P Eight Mile Plains, Queensland, Australia
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Monday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
I have my roadside assist, third party, comprehensive car insurance and household insurance with them.
Today I accidentally backed into my neighbours car parked opposite my drive way. Previously an Uber driver backed into his car.
I put in a claim this morning using their website and the process was so easy.
I will get my car repaired, a hire car supplied free while it’s being repaired. I was gobsmacked when the lovely customer service operator rang me to let me know my claim had been accepted and that my neighbour shall also receive a hire car for free while his vehicle is in the shop.
I am never leaving RACQ and shall upgrade all my roadside assist cover to the top level.
They are wonderful.
I put the claim in the morning and within 6 hours it had all been resolved. My mind was put at rest and was relieved of a lot of stress.
My neighbour is struggling, had a heart attack which means he can no longer work. He was a concreter , a very hard job on the body. He is living off Newstart so his car is everything to him.
I told him he would have to get quotes for repair as this has been my experience with other insurers in the past. I was wrong. He didn’t have to do anything. And he will get a top quality repair through an RACQ preferred repairer.
I can’t compliment RACQ enough. Their customer service operator who called me was so nice and did a terrific job. She deserves a commendation.
Called in to get International Driver’s License.
The staff could not have been more helpful, courteous or efficient.
Highly recommended.