Verizon Authorized Retailer - Russell Cellular

My experience here was awesome. Brandon did a wonderful job, got us the best deal and amazing phones and service to help run our business as smoothly as possible. I would highly recommend him and this store

Chase was super helpful and was able to answer all of our questions! He took the time to explain everything we needed to know!

Chase was very friendly, easy to talk to, knowledgeable about the products and how to complete my request as quickly and easy and possible.

They was really nice and Polite and answer all questions that I needed to answer

Sara, the store manager, made the transition from AT&T to Verizon smooth. Much easier than simply getting an upgrade on a phone when I was with AT&T. I really dislike AT&T. DYI: If you cancel your account with AT&T, heck, even if you cancel your account because you died & show them a death certificate they're still going to take $ from your linked card because AutoPay still takes operates. Even after you cancel the deceased's account. Even after you confirm with a death certificate, plus a call to question why money was being taken out, TWICE. Twice I called with zero answers. Luckily my mother kept the same password for everything. I was able to log into her canceled account somehow, and see that AutoPay doesn't Auto Shut Off once you die and cancel your account. Rant over. Go Verizon!

I highly recommend the customer service experience here! Shane, the store manager, is very informative and tech savvy. He makes sure the customer is fully take care of before leaving the store. If you want the VIP experience, go see Shane!!

I went in to get a new phone and to be added to my Aunts plan. Shane was excellent. Talked to me about different phone options and watches. If anyone needs to go to Verizon go see Shane at the Moundsville store in the plaza with Kroger. I'd recommend Shane in a heartbeat.

Courtney was super nice and helpful. She explained things well and didn't pressure me into getting anything I didn't want to!