/United States/West Virginia/Department store/Belk

Belk

100 Grand Central Ave, Vienna, WV 26105, United States

Belk
Department store
4.2
376 reviews
8 comments
Orientation directions
8C2X+F6 Vienna, West Virginia, USA
+1 304-422-0062
belk.com
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Monday: 10–20
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 11–18
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Patrick Starkey
Patrick Starkey271 days ago
Don't buy from this site. Their return policy is a giant pile of horse manure.

First, I want to make sure you know that I spent time measuring myself and referencing my suits in my closet. I ordered that exact size for myself from Belk, but when receiving the items they were way too small. Like a few inches around the waist too small.

I started my refund process, and they stated that they could issue me a return RMA in 3 business days (really 3 days!?) Then, I asked about the one suit that I purchased when it was on sale. They stated they would not be able to honor my purchase price if I re-bought the suit again, which is the only way I could get the correct fitting suit. So I'd have to spend $30 more to get the suit that I originally ordered. According my customer service agent, they were sorry for the inconvenience but there was NOTHING they could do.

To summarize, Belk's sizing is inaccurate, and you'll be the one paying for their mistake because of their incredibly terrible customer service and return policy.
Chad Davis
Chad Davis1 year ago
Clean store. Had great service. A lot of different variety in the store. That's a very enjoyable experience.
Abbey Valentine
Abbey Valentine1 year ago
They have really good sales, I went there today for their buy 1 get TWO free sale on shoes... their selection isnt as great as some other stores, but its hard to pass up that kind of deal! And i haven't looked at their website yet, but you can get the same deal there also, and I'm sure they have a lot more options than in store.
Rich Evans
Rich Evans1 year ago
Maybe just a lil overpriced but lots of great clothes n great kitchen area
Miranda Lessard
Miranda Lessard1 year ago
Over 3/4 of the items I looked at didn't have a price tag! Very frustrating! Price check scanners have also been removed so you can't check prices yourself. I was trying to shop for cookware and literally would have had to take each piece to the register to check the price. Just left without purchasing anything.
Mary Benincasa
Mary Benincasa1 year ago
Loved shopping the sale. Girl who checked out was not overly friendly. Had a good time shopping anyway!
Rick Clifton
Rick Clifton10 years ago
Good selection and staff. Very nice store.
Robin Farley
Robin Farley10 years ago
Very nice store.
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