Belk
100 Grand Central Ave, Vienna, WV 26105, United States
4.2
376 reviews
8 comments
8C2X+F6 Vienna, West Virginia, USA
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Monday: 10–20
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 11–18
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–20
Sunday: 11–18
First, I want to make sure you know that I spent time measuring myself and referencing my suits in my closet. I ordered that exact size for myself from Belk, but when receiving the items they were way too small. Like a few inches around the waist too small.
I started my refund process, and they stated that they could issue me a return RMA in 3 business days (really 3 days!?) Then, I asked about the one suit that I purchased when it was on sale. They stated they would not be able to honor my purchase price if I re-bought the suit again, which is the only way I could get the correct fitting suit. So I'd have to spend $30 more to get the suit that I originally ordered. According my customer service agent, they were sorry for the inconvenience but there was NOTHING they could do.
To summarize, Belk's sizing is inaccurate, and you'll be the one paying for their mistake because of their incredibly terrible customer service and return policy.