CVS

Had to switch pharmacies due to insurance. CVS only preferred pharmacy here. Slowest, rudest, most arragant pharmacy staff have encountered anywhere. My Dr called in a new prescription. CVS told me they were out of stock. This was Tuesday. Would have Thursday afternoon. I checked Friday morning. Did not have it. They had made a “mistake” and didn’t order it in. Would not have until Monday. Would give 10 pills would last until they would have it in. Would text me when the prescription was ready for pickup. It is Tuesday PM have not heard anything. Have just about used up the 10 pill supply. Have tried to call Twice. Just get recording all staff members are busy. Someone will be with you shortly. Waited 5 minutes both times and hung up. Have gone to drive thru to pickup prescription. The wait is terrible. One time there were two cars in front of me. We waited over 5 minutes. I finally got out of my car and walked up. The lady in first car said no one had come to wait on her. The people said they were short handed for help. If u can’t staff the drive thru don’t have one. I believe the first of year I will just go back to Kroger Pharmacy and pay a little extra for prescriptions but at least they are efficient, friendly and helpful.

Always very professional and helpful. Ragina is always eager to help and very polite. Have NEVER had a bad experience in 24 years
!! Thank you!

Moundsville CVS. Second time I walked out and left my stuff at the register without purchase. The cashier keeps trying to push me off to self check out today I was told that if I wasn't going to use self check out then I'd have to wait as she felt playing with balloons had top priority over a customer. There wasn't a line I was the only customer in the store at the time. Since she wouldn't do her job I sat my stuff down and left. I won't be using CVS pharmacy anymore.

Always a great experience going there whether it be Pharmacy, Photo or checkout. Always friendly.

The checkout process was awful. Cashier had to help someone making photos as well as dealing with kiosks for cash and card. About 6 -7 people were in line and she had to assist each of us on either machine. I bought a bottle of rum and then she had to come back and validate my age. After I scanned in, I timed out before I could put my CVS card down and had to start over, then bag my own purchases. I am fairly computer literate as a registered nurse. I routinely do electronic health record documentation, scan for correct medications and record narcotic use. Is this really better than a human cashier??

I have been a customer for a year now. I've never had any of the pharmacy members being rude to me. They've always been pleasant. Sure there's been just a few times a medication that myself or family member has been out of stock but they also have people that need the same medication and their due to have it before me. They order more or if I need it that day they have called other pharmacies to see if they would fill it for me. I'm sure there are customers that did not have a good experience but I like them. Waiting time does vary. Sometimes they're extremely busy and I have had to wait but not all the time. They get busy. It happens!

Cvs pharmacy in Moundsville is the worst pharmacy I have ever had to deal with. Just everything about that pharmacy is pitiful. They never have scripts ready or on time. Every time they tell me another 20 minutes. Like I have ALL DAY to wait on scripts that should have been done the morning of or the day before. Good grief!!

Grumpy unmotivated staff and they don't stock most of my medications. Try CVS in Moundsville instead, they have a drive through and also sell liquid refreshments. BRING RITE AID BACK. most annoying call in robot ever hands down.