Petco

Ok I’m gonna start with I walked in not looking for a fish, and seen a beautiful galaxy male betta red black and white. I’ve been looking for a betta like this for a while now, got it home and it passed three days after unfortunately. My family and I were upset and called the store, my girlfriend called the store to talk to someone, mine you being upset from the loss of our beautiful fish. I want to say a big thank you to Brianna, and awesome job at fixing a terrible thing. She replaced our betta and made our experience good enough to return, when otherwise we were not. This girl need a raise and needs to be commended for a job well done, petco you have an asset in that employee and her customer service ability’s. One more time THANK YOU BRIANNA for making my family and myself happy again....

We usually love petco but over the years the customer service seems to keep going down and the prices keep going up. It would be nice to get what we need without the employees huffing and puffing because they don't want to do their job.

I love Petco. They have everything for my pets, reasonable prices and very helpful employees. Recently, after not finding anything I needed for my new kitten at another store, I went to Petco. A very helpful employee helped me pick out cat trees and toys and then took it all out to my car. I just used their on line ordering. They delivered my order within hours! I highly recommend Petco to all pet parents.

The overall cost is a little higher than I'm used to but Tori is wonderful with my dogs and they look great after the visit

Pretty good selection and competitive pricing. However, the service was terrible. We were waited on by , Jennifer at register 1, transaction 4744, and she was rude, sarcastic, and acted like she was too busy to get a dozen crickets and check us out. She kept answering our basic questions with a tone implying we are stupid for asking. That's her job...?
I'm just saying, when you guys are giving out raises or consideration for promotion, she shouldn't get one.
She needs trained in customer service in a bad way! Respect for the people spending money at your place of employment goes a long way!

I highly recommend this Petco for your animal needs. The staff is great in this location, they have cats/kittens from time to time and they have a wonderful selection of birds, ferrets and hamsters/mice. The food selection is also pretty great.

I had my dog groomed. She had gaps where hair was cut to skin. Never take a pet here.

Very helpful and finding the right dog food for our new puppy.